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January 23, 2007

Beauty and The Geek talks with Freak(onomics)

Filed under: Big Ideas — Todd Sattersten @ 2:44 pm
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One of the keys to the success of Freakonomics is the widespread media coverage the book has gotten. Good Morning America did a series of interviews with the authors. The authors were featured on 20/20.

I am not sure where this PR hit ranks in the hierarchy of the press they have gotten. Co-author Stephen Dubner was featured on CW’s Beauty and the Geek this season. The beauties were asked to prepare for an interview with a famous author and given a copy of the book. You can watch the results below:

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January 22, 2007

Susan Quandt at Mequon Schwartz Bookshops

Filed under: Leadership,The Company — Todd Sattersten @ 4:50 pm
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This is for the Milwaukee area residences in our audience.

Local business book author Susan Quandt is doing a talk the Harry W. Schwartz Bookshop in Mequon. She is the author of Sudden Impact on the Job: Top Business Leaders Reveal The Secrets To Fast Success. I am giving you plenty of warning, so set time aside and put this on your calendar.

Date: Tuesday, March 6th, 2007

Time: 7:00pm

Location: Harry W. Schwartz Bookshops, 10976 N. Port Washington Rd., Mequon, WI 53092

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Growing Great Employees Interview with Erika Andersen – Part 2

Filed under: Audio — Todd Sattersten @ 11:48 am
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This is the second part of my interview with Erika Andersen, author of Growing Great Employees: Turning Ordinary People Into Extraordinary Performers.

We start talking about the Social Styles Model and how it supports Daniel Goleman’s Emotional Intelligence concepts. We spend some time talking about the importance of diversity as it relates to Social Styles. And that is the first 20 minutes.

You want to continue to listen for Erika’s thoughts on delegation, firing, the four things that every employee needs to do and what mastery looks like.

This one is worth the all 50 minutes.
[podcast]http://www.800ceoread.com/blog/audio/ggeinterviewpart2.mp3[/podcast]

Here is a map of the Social Styles Matrix we talked about in the interview (click through to see it full-size):

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The Dip: A New Book Coming From Seth Godin

Filed under: Big Ideas — Todd Sattersten @ 9:45 am
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During our October NYC trip, we heard there was a new book coming out from book machine called Seth Godin. Since there wasn’t much to say beyond “Hey, Seth has a new book coming out!”, we held off. Now with Amazon acknowledging the new book, we thought it was time to share more backstory on the book.

The name of the new book is The Dip: A Little Book That Teaches You When To Quit (and When To Stick) and the book is due out in May 2007.

It has been interesting to watch the evolution of this idea. You can see it first appear in 6/24/05 blog post about the four curves of want and get. Each curve described a pattern of adoption, but the real point Seth asks is “How do you know where you are?” He ends the post with this comment:

…how do you avoid killing something too early, or celebrating too early. And last, how do you know when to kill a dud?

Skip ahead five months and Seth posts Understanding Local Max. Here the concept has evolved. He is still asking the question about knowing where you are with the popularity of the idea. A different curve appears showing some initial success and then a waning followed by a twofold increase. He labels four points on the curve and talks about the conversation you would be have at each point on the curve.

Understanding Local Max was a popular piece for Seth. There are 45 trackbacks on the entry, which means the total number of links to the post were probably 10 times that. Seth included the piece in Small is The New Big titled The Local Max and How To Avoid It (interestingly, you won’t find the four curves piece). We selected it for Polkas, Pyrotechnics and Point D’s on ChangeThis.

Here is the cover art and catalog copy for The Dip:

The best business books change the way you look at something – forever. The Tipping Point, The Long Tail, and Purple Cow are simple books about simple topics…but they changed the way millions do their jobs.

Every new project (or career or relationship) starts out exciting and fun. Then it gets harder and less fun, until it hits a low point – really hard, really not fun. At that point, you might be in a Dip (which will get better if you keep pushing) or a Cul-de-sac (which will never get better, no matter how hard you try). The hard part is knowing the difference and acting on it.

According to bestselling business author Seth Godin, what really sets superstars apart from everyone else is the ability to give up on Cul-de-sacs while staying motivated in Dips. Winners quit fast, quit often, and quit without guilt – until they commit to beating the right Dip for the right reasons.

This is equally true for entrepreneurs, pop singers, weightlifters, and car salesmen. Today’s world rewards the people and organizations that are the best in the world at what they do. If you can be #1 in your niche, you’ll get more than your fair share of profits, glory, and job security. But you’ll never be #1 at anything without picking your shots very carefully.

The Dip is a short, fun-to-read book in the tradition of Fish, packed with powerful ideas and a graph that changes everything. It will forever alter the way people think about quitting – and success.



I’ll end with this story. Seth was the subject of a cover story in the November/December issue of Selling Power. One story from the piece shows him foreshadowing and taking the opportunity to plant the idea again:

Big innovators fail all the time — even Godin himself. In 1986, he was selling videotapes of a log burning in a fireplace. “So, if you want a fire, you could just put it on and watch it,” he says. “I traded out some ads so I could run them in magazines.”

To break even, he needed to sell 60, but he only sold 40. So he stopped selling them and sent everyone their money back, with a gift and a thank-you note. In the next two weeks, however he got 40 more orders.

“So, the big lesson of that failure for me was not that a fireplace on video is stupid. Well, it is stupid, but it was fun stupid. But the lesson was understanding when to quit.”

As with all of his books, we can’t wait to see the new one. What had been even more interesting is watching this one evolve.

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January 19, 2007

Books from The Computer Class

Filed under: Design,Information Technology — Todd Sattersten @ 8:43 am
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Sally (editor of ChangeThis) and I are taking a class on Adobe InDesign right now. We both consider ourselves computer literate, but find the Adobe products start from a different base than we are familiar with.

We got a free book with the class for future reference. C2 Graphics gives all of their pupils PeachPit Press Visual Quickstart Guide for InDesign. Our instructor Fritz also recommended Adobe InDesign CS2 Classroom In A Book for additional exercises.

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January 18, 2007

File This Under: Weird Coincidences

Filed under: Publishing Industry — Todd Sattersten @ 2:29 pm
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The information technology department at 800ceoread compiled sales reports today. Scott, our chief analyst, brought to my attention some weird coincidences in our year-end sales report. He noticed as you looked down a list of our best selling books that pairs of titles seemed to go together. At #7 on our 2006 list is It’s Your Ship and right below it at #8 is Blue Ocean Strategy. Isn’t that a little weird? Try these on:

#14 – Treasure Hunt

#15 – Blueprint to a Billion

#25 – On Billion Customers

#26 – Small Is The New Big

#32 – The Likeability Factor

#33 – Vital Factors

#43 – Redefining Health Care

#44 – When Generations Collide

Maybe, it is just us…

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Excerpt from Words That Work by Frank Luntz

Filed under: Misc. — 800-CEO-READ @ 11:51 am
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The following excerpt is taken from “Corporate Case Studies,” Chapter 7 of Words That Work: It’s Not What You Say, It’s What People Hear by Dr. Frank Luntz.

VII Corporate Case Studies
Jack Welch understood the power of words that work better than anyone in corporate America. True, he had his critics who complained that he was unnecessarily blunt and occasionally too aggressive, but he was universally appreciated for his candor and applauded for his results. “I used my words to give our people a more outward focus on the customer so that they would always try to satisfy that customer,

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Business Books For January: Ego Check

Filed under: Human Resources/Organizational Development,Personal Development — Todd Sattersten @ 8:47 am
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Given headlines that executives like Bob Nardelli and Bill McGuire are getting, the timing of Mathew Hayward’s new book Ego Check couldn’t be better. Hayward believes it is hubris, what many consider the original deadly sin, to be the cuplrit for fallings of Enron, Worldcom, and Parmalat. Consider Hayward’s four sources of Hubris:

If extraordinary confidence is grounded in the best available data, it is authentic, and a positive force for advancement. It is when when our confidence is false, when we are confident for the wrong reasons, that two serious problems arise. First, we are more suspectible to being overconfident than if our confidence were authentic. Second, such overconfidence is more likely to translate into actions and decisions that will damage others. Hubris refers to the damaging consequences that arise from the decisions and actions that reflect false confidence and the resulting overconfidence. As you’ll learn in this book, I have determined that there are four sources of false confidence:

  1. Getting too full of ourselves. Excessive pride leads to a contrived view of who we are and an inflated view of our achievements and capabilities, one which often depends on external validation.
  2. Getting in our own way. Our pride can lead us to tackle singlehandedly decisions or actions that could be better addressed by or in conjunction with trusted advisors or a foil.
  3. Kidding ourselves about our situation. We indulge in false confidence when we fail to see, seek, share, and use full and balanced feedback to gain a more grounded assessment of our situation. We need accurate, pertinent, timely, and clear feedback, whether positive or negative, to ground our knowledge about what’s going on around us.
  4. Discounting the need to manage tomorrow today. Because we may not know whether we’re acting with unhealthy confidence, we need to manage the consequences of our decisions ahead of time. This is a question of playing out, rather than planning out, the consequences of our decisions. Whereas experimenting and probing allow us to see the consequences of our decisions firsthand, planning can increase our confidence without increasing our ability to complete the tasks at hand.

False confidence is to hubris what bad cholesterol is to heart disease. Just as the cure for heart disease is to reduce bad cholesterol rather than all cholesterol, the cure for hubris is to fight the sources of false confidence, rather than to reduce confidence altogether.

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January 17, 2007

Business Audio at The Cranky Middle Manager

Filed under: Uncategorized — Todd Sattersten @ 9:30 am
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The number of podcasts with a business angle are growing. The latest we have come across is The Cranky Middle Manager hosted by Wayne Trumel. I could give you a long drawn out explanation of what Wayne is up to, but it makes more sense to just send you to his 2007 show manifesto.

There are a couple episodes to point you to. Wayne invited our own Mr. Jack Covert onto the show in December. They talked about all that is business books. This week, Wayne had Marshall Goldsmith (What Got You Here Won’t Get You There) on his show.

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Today's Vocabulary Quiz

Filed under: Marketing,Sales — Todd Sattersten @ 9:00 am
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I am sure you already received your November/December issue of Selling Power. Seth is on the cover (ten times).

We tend to talk about Seth alot and thought we should take a moment to get the new folks caught up. There is a short vocabulary list of Seth-isms from the article. Take a shot at what you think the words mean and then highlight the area next to the word to see the definition.

Interruption Marketing -> Broadcasting messages people don’t want to see or hear; message that “interrupt.”

Permission Marketing -> Narrowly delivered message that are anticipated, personal, and relevant.

Remarkable -> Anything the consumer believes is worth remarking on.

Megaphone -> When customers choose to promote you by talking to their friends and colleagues.

Edgecraft -> The process of digging deep and being bold to come up with edgy, remarkable ideas

Marketing -> Telling authentic stories that customers want to hear and believe in.

[Hat Tip: Chris Anderson for the answer hiding idea]

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