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December 21, 2007

Three Leadership Experts on Dealing With Internal Trouble

Filed under: Leadership — Todd Sattersten @ 9:19 am
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Hidden inside Fortune’s 2008 Investor’s Guide is a one page article titled “The Three Minute Manager: Lessons In Leadership.” They interview Bill George (True North), Noel Tichy (Judgment) and Jeffrey Sonnenfeld (Firing Back) and each was asked questions around the problem:

“What do you do if you discover a huge loss at your company?”

There is no link on the Fortune’s site to the piece, so I can only give you the choicest words from each authority:

  • Sonnenfeld on your first move: “First you want to figure out the entirety of the problem so you don’t lose credibility coming out with more and more bad news. Determine how much time you have to analyze the extent of the situation before you release information to the public.”
  • George on taking responsibility: “Do everything you can to avoid denial. There’s a tendency in many organizations to not want to hear bad news. I used to say at Medtronic, ‘You will never get fired for making a mistake, but you will get fired for covering it up.’”
  • Tichy on who’s done it right: “Jack Welch was a master of crisis management. In the 1980′s a GE engineer was caught bribing a Israeli general, and Welch himself fired 20 other GE managers because they should have smelled it. They were the ones stealing, but they got fired for it. Welch personally owned that.”
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Kindle vs. Reader and Beyond

Filed under: Misc. — Aaron @ 8:53 am
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I recently spent some time with the Amazon Kindle side-by-side with the Sony Reader. Having never used any type of virtual book device before, it took me a bit to adjust to both (both have slightly awkward hardware characteristics), but once I settled in, some big things became apparent. Kindle is very connected to a large world beyond the text you’re reading on the screen. With services like Wikipedia and Dictionary connection, and their experimental “NowNow” service – where you type in a question about ANYTHING, and a rep from Amazon will upload 3 related links to your Kindle in response – a reader has a pretty robust reference library at their fingertips. But that’s not all. Because it’s connected to Amazon, all their features also apply – book recommendations, preferences, etc., making it really easy to buy new eBook titles.
Sony’s Reader is a fine reading device. The text on the screen is just as legible. But it’s all the things that Kindle is connected to outside itself that makes it more compelling. I actually pictured myself using one beyond this test – something I never imagined considering. All in all though, I’m mostly interested to see where this goes. I don’t think it’ll die like some think, but it certainly isn’t the answer for everyone. Future devices will find ways to improve this connectivity to a larger world, and will give it broader appeal. In the meantime, I’m cherishing my signed, leather-bound Thomas Ligotti books with crimson type and black page edges.

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December 20, 2007

The Inside Advantage

Filed under: Uncategorized — 800-CEO-READ @ 9:27 am
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Robert Bloom has marketed the launch of some very great and successful companies–Southwest Airlines, Nestle, T-Mobile and Novartis just to name a few. He has worked with numerous others along the way, including BMW and L’Oreal. In each instance he applied a winning formula for growth based on the assertion that every company has an Inside Advantage. He is now sharing all that knowledge and experience with anyone who has $24.95 and a company to grow with his new book The Inside Advantage: The Strategy that Unlocks the Hidden Growth in Your Business. An Inside Advantage is an unexploited strength in a company that can be used to spur growth. Bloom believes every company has one, and that the path to growth starts with identifying this unique strength and using it to strengthen the company and brand as a whole. He lays out a system for finding and using that Inside Advantage he calls The Growth Discovery Process, and that process has four steps–WHO, WHAT, HOW, and OWN IT! A chart reprinted throughout the book explains the steps.

WHO is the core customer most likely to buy your product or service in the quantity required for optimal profit.
WHAT is the uncommon offering that your business will own and leverage.
HOW is the persuasive strategy that will convince your core customer to buy your uncommon offering versus all competitive offerings.
OWN IT! is the series of imaginative acts that will celebrate your uncommon offering and make it well known to your core customer.

Those italicized phrases are used widely throughout the book to keep providing emphasis on aspects of your business Bloom believes are most critical to growth. He believes the word customer, for instance, is “the most important word in the vocabulary of business.” That is the WHO, or your core customer. The WHAT is what you’re offering, for sure, but he starts by urging us to discover WHAT business we’re really in. He uses L’Oreal as an example here, explaining that while, yes, they are in the cosmetics and hair care business, their view is that they’re in the business of “helping women look and feel beautiful.” That viewpoint provides a much more emotional connection to their customer.
The book is full of such insights, and there are “Bob Bloom Consulting Session” sections for each step of the process where he provides specific scenarios and walks you through how to find solutions. If you’re looking to grow your business in the new year, this would be a good book to read over the holidays.

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links for 2007-12-20

Filed under: Uncategorized — 800-CEO-READ @ 7:18 am
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  • The Tide of Fortune>>The Wall Street Journal | Commodore
    Along the way, this uneducated, gutsy and often callous man laid the foundations for what Mr. Renehan describes as “the greatest private fortune the world has ever known.”
    (tags: businessbooks biography)
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December 19, 2007

Last Minute Book Gift Idea

Filed under: Misc. — Todd Sattersten @ 11:55 am
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If you are looking for a last minute gift idea and you think a book might work, I have two ideas for you.

The first is This I Believe. Released last August, the book is a compilation of the NPR project by the same name. Edward R. Murrow in the 1950′s went out and asked people, famous and everyday, to write a short essay about their core values. The series was revived in the last few years using the same process. I read the book cover to cover over the holidays last year. I found the writing powerful and moving. I highly recommend it. A paperback version is available now for $14.


The second is a parallel and equally interesting book called Listening Is an Act of Love. This is the bound version of selected works accumulated by Story Corps, a non-profit initiative to capture oral history in America. A person brings a partner to one of Story Corps’ stations and records a 40 minute interview. The partners are given a copy of the interview and a second copy is sent to and stored at the Library of Congress. Taking spoken word and presenting it in a written form is challenging, but I like the stories and sentiments shared. You might buy the audiobook in this case to hear the stories from the original people.

If you need them for next week, I would recommend a visit your local bookshop.

P.S. For all the locals, there is a Story Corps outpost in Milwaukee.

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Forces for Good event

Filed under: Misc. — Aaron @ 11:32 am
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As of today, we’ve got 10 seats remaining for the January 16 Forces for Good event with Leslie Crutchfield. Anyone involved in nonprofit work or simply interested in how to make a better impact in the world needs to attend. Everyone from Barack Obama to Jim Collins is talking about this book, and this event is sure to cause a positive stir in Milwaukee. For more info and to register for the event: click here.

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Jack Covert Selects – Strategic Intuition

Filed under: Jack Covert Selects,Strategy — 800-CEO-READ @ 9:39 am
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Strategic Intuition: The Creative Spark in Human Achievement by William Duggan, Columbia Business School Publishing, 192 pages, $27.95, Hardcover, October 2007, ISBN 9780231142687
In Blink, Malcolm Gladwell wrote about how professionals in different fields make important in-the-moment decisions using the instinct gained from past experiences and expertise. One would think that strategic decision-making, the focus of William Duggan’s new book, is detached from intuition and based in rational planning, reflection and intellect. This is the classic idea of the split between right brain and left brain functions–the distinction between creativity and rationale. However, referencing modern brain science, Duggan explains how–with advances in MRI technology and brain imaging–that previous model of the brain and its functions has given way to the idea of “intelligent memory.” He then takes a look at what this new model tells us about intuition.
Brain science tells us there are three kinds of intuition: ordinary, expert, and strategic. Ordinary intuition is just a feeling, a gut instinct. Expert intuition is snap judgments, when you instantly recognize something familiar, the way a tennis pro knows where the ball will go from the arc and speed of the opponent’s racket….The third kind, strategic intuition, is not a vague feeling, like ordinary intuition. Strategic intuition is a clear thought. And it’s not fast, like expert intuition. It’s slow. That flash of insight you had last night might solve a problem that’s been on your mind for a month.
The main point of Strategic Intuition is that large, long-term improvements are not the result of setting a goal and planning a strategy. Instead, accomplishments build on one another. Even the fact that the stricter split-brain model has given way to a new, more nuanced one as a result of the development of the MRI is an example. The same can be said of Newton improving Copernicus’s model of the solar system or Microsoft’s improvements of the personal computer.
Not only does Duggan tell these stories compellingly, he weaves in the work of three great minds who have influenced his thinking–Thomas Kuhn on science, Joseph Schumpter on economics, and Carl Von Clausewitz on military strategy. He also includes a chapter on three eastern texts to discuss the mentality one needs to maximize the potential of strategic intuition. Innovation is the result of an intuitive and flexible approach rather than setting a goal that is planned, fixed, and inflexible. As a whole, this book might just change how you look at human thought and strategy, and influence how you organize yourself and your team strategically.

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Love the lists

Filed under: Lists — Kate @ 7:36 am
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Gotta love this time of year. Lots of lists. As is true in business book publishing. Let me catch you up on the last few weeks of lists. This week we announced the semifinalists for our first ever 800-CEO-READ Business Book Awards. There are the best books according to the Amazon editors. And BusinessWeek’s choice picks. Books written by Economist writers.
And, now we have the best books as chosen by the Economist. You’ll find a number of duplicate titles on the various lists. The business titles from the Economist lists are:

  • *The Cigarette Century: The Rise, Fall, and Deadly Persistence of the Product that Defined America
    By Allan M. Brandt. Basic Books; 704 pages
  • *The Last Tycoons: The Secret History of Lazard Freres & Co–A Tale of Unrestrained Ambition, Billion-Dollar Fortunes, Byzantine Power Struggles, and Hidden Scandal
    By William D. Cohan. Doubleday; 742 pages
    *Winner of the Financial Times/Goldman Sachs’ Business Book Award
  • *The Black Swan: The Impact of the Highly Improbable
    By Nassim Nicholas Taleb. Random House; 400 pages
  • The Bottom Billion: Why the Poorest Countries are Failing and What Can Be Done About It
    By Paul Collier. Oxford University Press; 224 pages
  • *The Age of Turbulence: Adventures in a New World
    By Alan Greenspan. Penguin Press; 531 pages
  • Wikinomics: How Mass Collaboration Changes Everything
    By Don Tapscott and Anthony D. Williams. Portfolio; 320 pages; $25.95
  • From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession
    By Rakesh Khurana. Princeton University Press; 542 pages
  • The Billionaire Who Wasn’t: How Chuck Feeney Secretly Made and Gave Away a Fortune
    By Conor O’Clery. PublicAffairs; 352 pages
  • Forces for Good: The Six Practices of High-Impact Nonprofits
    By Leslie R. Crutchfield and Heather McLeod Grant. Jossey-Bass; 336 pages

    In Milwaukee? Join Leslie for lunch on January 16th.

  • Super Crunchers: Why Thinking-by-Numbers Is the New Way to Be Smart
    By Ian Ayres. Bantam; 272 pages

Find the entire list here.
*Starred books are in the running for our 800-CEO-READ Business Book Awards which will be announced on January 15th.

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December 18, 2007

CEO of Me

Filed under: Personal Development — 800-CEO-READ @ 2:46 pm
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Work/Life balance was a big topic in business books, this year. A new book about the topic just came out last week: CEO of Me: Creating a Life that Works in the Flexible Job Age by Ellen Ernst Kossek and Brenda A. Lautsch.
Here’s what the authors lay out in the preface:
By reading this book you will be able to

  • Learn how to take charge of your life to implement new ways for using flexibility to make life work better.
  • Better evaluate the different choices you make, either consciously or unconsciously, that shape how your work and personal life fit together.
  • Develop more positive relationships between your work life and personal life.
  • Get practical diagnostic tools and self-assessments to determine how you are currently using flexibility in your working life and how it may be getting in the way of the life you really want.
  • Identify the barriers that block you from making true personal changes.
  • Get practical tips and tools for making changes.
  • Identify which of the three flexstyle types you use to manage work and life relationships and determine whether you use flexibility to make your life better or worse. By finding your flexstyle, you will discover whether you’re a Captive or a Work or Family Firster, a Fusion Lover or a Reactor, a Job Warrior or a Quality Timer.
  • Learn tips and tools that you can use to improve the quality of your working life.
  • Find strategies that work to negotiate a better deal (based on leading negotiation principles) that consider the interests of other parties, such as your bosses, coworkers, and family, who are invested in how you are currently managing work and personal life relationships to develop win-win solutions to work and life conflicts.
  • Learn how to make it easier for you and the people you work and live with to have more effective working and personal lives.
  • Get a refreshing new spin on the work-life dilemma.
  • Make better choices and create a life that works on your terms.

The book includes a few worksheets and assessment tools for finding out more about yourself and how well your work goals and personal goals are meshing.

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December 17, 2007

2007 Best Business Book Awards: Semifinalists and Shortlist announced today

Filed under: Book Awards — katie @ 10:09 am
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After nearly 300 submissions and weeks of intense reading, the 8cr editorial staff has narrowed down the top titles to be considered as the best in 13 categories for the first 800-CEO-READ Business Book Awards.
The shortlist for the Best Business Book of 2007 was also announced which includes:

The Dream Manager

Matthew Kelly


The Last Tycoons

William D. Cohan


Made to Stick

Chip and Dan Heath


Strengths Finder 2.0

Tom Rath

Final winners for the will be announced on January 15, 2008. To view the complete list of semifinalists and shortlist please visit www.800ceoread.com/bookawards

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