April 27, 2009
Reading All of Them…
Read History So You Don't Repeat History
Richard Anderson, CEO of Delta Airlines, was interviewed for The New York Times’ Corner Office column yesterday. Books came up a couple of times in the course of the Q&A.
From the piece:
Q. Let’s talk about hiring. What are you looking for in job candidates?
A. Typically, when you’re hiring a vice president of a company, they already have the resume and they already have the experience base. And so what you’re trying to find out about are the intangibles of leadership, communication style and the ability to, today, really adapt to change.
And there are a lot of ways to go at that. I like to ask people what they’ve read, what are the last three or four books they’ve read, and what did they enjoy about those. And to really understand them as individuals because, you know, the resumes you get are wonderful resumes. Wonderful education, great work history. So you have to probe a little bit deeper into the human intangibles, because we’ve all seen many instances where people had perfect resumes, but weren’t effective in an organization.
So it’s not just education and experience. It’s education, experience and the human factor. The situational awareness that a person has and their ability to fit into an organization and then be successful in the organization. It’s a whole series of intangibles that are almost gut instincts about people.
AND
Q. Any good management or leadership books that you’ve read?
A. I think good history books are the best books on management. And particularly autobiographies and biographies. Right now, I’m reading “Theodore Rex.”
He also talks a lot about the importance of communication skills. The “Blow-up PowerPoint” crowd is going to like Andersen’ quote:
I don’t think PowerPoints help people think as clearly as they should because you don’t have to put a complete thought in place. You can just put a phrase with a bullet in front of it. And it doesn’t have a subject, a verb and an object, so you aren’t expressing complete thoughts.
The whole interview is worth the read.
100 Best: Jack interviews Jan Carlzon, author of Moments of Truth
In this interview, Jan Carlzon, author of Moments of Truth, talks with Jack Covert about his experience running large companies, and the moments when he discovered pathways to success: connecting with customers and employees, and aiming for being 1% better than competition to build a long-term successful organization.
This book is one of the books in Jack and Todd’s book The 100 Best Business Books of All Time.
[podcast]http://800ceoread.com/blog/audio/jan_carlzon_moments_of_truth.mp3[/podcast]
April 24, 2009
The Might and Myth of Good To Great
A growing wave of critics is taking shots at Jim Collins and his book, Good to Great, questioning the research and Collins’ oft-followed path for corporate success. The arguments against Collins are nicely summarized in a Boston Globe article written by Drake Bennett titled “Luck Inc.” Jim Collins is quoted, pushing back on some of the counterclaims to his contribution to “business-success literature.” Bennett also gets a quote from Tom Peters, co-author of In Search of Excellence —- which takes its share of hits for similar offenses. (Peters posted two lengthy response on his own blog – part one and part two). Halo Effect author Phil Rosenwieg makes an appearance too, strongly advocating a second look at the validity of these types of books. In sum, I found that the article offers a good history of business books and shows great journalistic work on Bennett’s part.
Rather than write a lengthy response here with additional claims, I am going to direct you to Bob Sutton’s (whom Drake interviewed for his article) blog post, “A Well-Crafted Critique of Business “Success” Books and My Ambivalence About Good to Great.” In typical form, Sutton delivers a response with substance and clarity, having explored this terrain well with Jeffery Pfeffer in Hard Facts, Dangerous Half-Truths and Total Nonsense. One particular point of Sutton’s that bears repeating, however, is the irony in that many of the findings that Collins reports are supported by other peer-reviewed research, something Collins fails to use in Good To Great. His theories about “Getting The Right People On The Bus” and “The Hedgehog Concept” might be worthy of pursuit, but given the shortcomings in the research it would be wrong to attribute the importance of thoughtful hiring and strategic focus to Collins’ work alone.
The bottom line is this: there is enough evidence now to force us to reconsider Good To Great as the pinnacle management book of this decade. Michael E. Raynor, Mumtaz Ahmed, and Andrew D. Henderson in their recent HBR article say that success studies should be treated like fables and looked at as sources of inspiration, not how-to manuals. Good to Great is directionally correct, but it is hard to see the book as the roadmap for making your company great.
What makes all of this more interesting is the May 19th release of Collins’ new book, How the Mighty Fall: And Why Some Companies Never Give In. The book’s publisher, HarperCollins, is not releasing any advance copies, but here is the marketing copy for the new effort:
Good to Great and Built to Last identified the distinguishing characteristics shared by companies that not only achieved greatness, but also sustained it. In How the Mighty Fall, Jim Collins considers the “dark side,” offering a perspective on how a fall from greatness can happen — to even the seemingly invincible. Adapting the very methodology that established Good to Great as a landmark, How the Mighty Fall shows that every institution, no matter how great, is vulnerable to decline, but recovery is possible. In some cases, companies emerge stronger — even after having crashed into the depths of a near-catastrophic fall. Collins presents a framework that will help business leaders and companies identify the “silent creep of impending doom” and swiftly set a correction course. Rigorous in its analysis, surprising in its findings, How the Mighty Fall is an in-depth look at the decline of some of our nation’s greatest companies and a useful tool for companies and individuals seeking to avoid such a fate. Themes from How the Mighty Fall:
Whether you prevail or fail, endure or die, depends more on what you do to yourself than on what the world does to you.
An institution can look strong on the outside but already be sick on the inside, dangerously on the cusp of a precipitous fall.
The signature of the truly great versus the merely successful is not the absence of difficulty, but the ability to come back from setbacks, even cataclysmic catastrophes, stronger than before…As long as you never get entirely knocked out of the game, hope always remains.
Jim Collins’ extensive interview with Bo Burlingham in the 30th anniversary issue of Inc. Magazine alludes to some of the new material. BusinessWeek is also going to have early coverage of the book according to a sales mediakit.
I find it intriguing that the promotional copy proudly touts the “very methodology” Collins used in creating Good to Great and think instead many will be looking at this book much more closely to see if Collins has corrected some of his research faults.
445 Years and Still Going Strong!
Today is William Shakespeare’s birthday (if he had lived past his death, he’d be 445 years old today) Anyway, here’s to the man that created entertainment, thought provoking monologues on the human condition and many, many quotes to fill tons of 365 day calendars on office desks. Today, NPRR ran a little story about Will and his marvelous cliches (er quotes). Granted in Will’s time, these were NOT cliches – but our overuse of them have almost rendered them mute.
Well, almost.
With out ‘To Be or Not To Be’, ‘Out Damned Spot’, or ‘What Fools These Mortals Be’ I don’t know where we as a literate society would be. Surely not as good as we are with good ol’ Will’s insight! If you’re not sure about what a cliche is NPR put this little check list to make sure writers can not put themselves in that big, box overused phrases (Thanks Linton Weeks of NPR):
“It is a cliche that most cliches are true,” observed Stephen Fry in his 1997 book, Moab Is My Washpot, “but then like most cliches, that cliche is untrue.”
Ah, the cliche. How do I love thee? Let me count the ways.
1) The cliche can be shorthand for imparting information.
2) It can be an acknowledgment that we are drinking from the same Big Gulp, that we share a canon of literature in this brave new world.
3) It can convey a sense of innocence and sincerity.
4) Or it can be groan-inducingly funny.
So, here’s to William S. and his wise ways! (For more about it, check NPR: http://www.npr.org/templates/story/story.php?storyId=103376025&ft=1&f=1032)
Oh, and if you’re feeling really ‘Shakespeare’ today.. Check out Paul Corrigan’s book: Shakespeare on Management in the funky Andy Wharhol cover art. This book is about the psychology of leadership using Shakespeare’s characters. Could this be viewed as Elizabethan overload? I don’t think so!!
Happy Reading, everyone… and Happy Birthday, Will!
April 23, 2009
100 Best: Jack intervieiws Jack Trout, co-author of Positioning
As technology develops, the ways for people to communicate have become incredibly easier, creating a flood of messaging and input that makes it difficult for companies to get their message received clearly. Positioning details how to effectively stake claim in the minds of consumers in honest ways, creating a new form of advertising where insight and familiarity rivals messaging.
This book is one of the books in Jack and Todd’s book The 100 Best Business Books of All Time.
Today’s interview is between Jack Covert and Jack Trout. Tune in.
[podcast]http://800ceoread.com/blog/audio/jack_trout_positioning.mp3[/podcast]
April 22, 2009
100 Best Podcasts
Jack and Todd have been busy interviewing as many authors as possible from The 100 Best Business Books of All Time. We took a break from posting these interviews for awhile, but a batch of them have gone up recently, with more to come each week. The site currently features interviews with Henry Petroski, David Dorsey, David Allen, Charles Wheelan, Bo Peabody, Al Ries, Leonard Berry, Karen Berman and Joe Knight, Strat Sherman, and Jack Stack.
Stay posted to the podcast site for interviews with Jeff Fox, Jim Champy, Kevin Kelly, and many more.
April 21, 2009
100 Best in Lexington, KY
For those of you in Kentucky, head over to the Joseph Beth Booksellers in Lexington tonight at 7pm. Todd Sattersten will be there talking about the metathemes of business that he and Jack discovered while writing The 100 Best Business Books of All Time, and signing copies of their book.
The talk is an insightful 40 minutes, and covers 5 points every company should be conscious of. Click here to learn more about them. For those in the Lexington area that read this blog, this is a great chance to meet someone you’ve only known via the web!
100 Best: Todd interviews Henry Petroski, author of To Engineer is Human
Tune in as Todd Sattersten interviews Henry Petroski about his book To Engineer is Human. Petroski discusses the role of failure in creativity and innovation and how success is found in the process.
Henry Petroski’s book is one of the books in Jack and Todd’s book The 100 Best Business Books of All Time.
[podcast]http://800ceoread.com/blog/audio/henry_petroski_to_engineer_is_human.mp3[/podcast]
April 20, 2009
Extinction and Distinction
Over on the Excerpts and Essays Blog, we have two posts from Scott McKain about his new book Collapse of Distinction. The first is the problem and is called The Destroyers of Differentiation. His second piece is the solution and is titled Four Cornerstones of Distinction.
In addition to the content, the book is being marketed with distinction. This is the first of two books from Thomas Nelson released under their NelsonFree Program. As CEO Michael Hyatt said on his blog when announcing and explaining the program, “After readers purchase a book with the NelsonFree logo, they receive a code that enables them to download an audio MP3 file and several types of e-book files, including EPub, MobiPocket, and PDF.”
Thomas Nelson is the first major publisher who has linked formats to one another. This is a pilot program with Collapse of Distinction and I Will Make You An Offer You Can’t Refuse by former mob boss Michael Franzese. It will be interesting to watch this evolve. The next step would be allowing the purchase of any format to get the others, in particular the digital text to get the audio.
Kudos to McKain and Thomas Nelson for experimenting!
