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August 31, 2009

Devastating Intelligence

Filed under: Blog,Global Business,Social Responsibilty — Jon @ 1:37 pm
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“Details of Bravo’s destruction were so deeply unsettling that over the next five years, the Atomic Energy Commission released only fragments of reports about it. Even a report to Congress was delayed due to “international political sensitivity.” Most of the scientific studies of radiation were conducted by academic institutes funded by the AEC. And many of the scientific articles published in the open literature followed AEC reports that had been classified – and unchallenged – for several years. Together, these limitations assured strong agency influence over public knowledge of the extent of destruction and contamination that would likely follow an attack. And it demonstrated the potent role that classified information could play to insulate political and military leaders from public criticism and accountability.”

This is from a book no one wants to know exists. In fact, much of the details, such as referred to above, reveal the government’s habit of keeping much information about toxin levels in our environment out of view. However, though it’s not information we want to understand as truth, the content of this book affects us all, has affected us for a long time, and holds future consequences we are not even yet aware of. It’s an important book.

John Wargo’s Green Intelligence: Creating Environments That Protect Human Health describes the incredible destruction that’s been done to our environment, and how that damage, on a molecular level, is evidenced in every existing soil, plant, animal, and human in existence today. Starting with nuclear testing, progressing through pesticides, mercury in food, and ending in plastics manufacturing, progress has carried a catastrophic price tag, and our only hope now, according to Wargo, is to deal with it on a creatively defensive level going forward. There is no way to erase the effects already in place, but we can do something about contributing to them further.

This isn’t an environmental book about being nice to people, animals, etc. It’s a book of very stark facts about the world we live in, written with intelligence, insight, and profound recommendations of how we can deal with, somewhat literally, the black cloud over our heads.

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Internet Algorithm Arrives at Top 100 Business Books

Filed under: Lists — Todd Sattersten @ 12:59 pm
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Jurgen Appelo at Noop.nl has created and algorithm that takes the number of Amazon reviews, average Amazon ranking, and number of hits on Google to create the Top 100 Best Books for Managers, Leaders & Humans. In talking about some of the analysis Appelo says:

The book with the largest number of Amazon reviews is Freakonomics (#53, by Steven D. Levitt, Stephen J. Dubner). And the book with the largest number of Google hits is The World Is Flat (#56, by Thomas L. Friedman). However, both books scored a somewhat low average rating, which means they didn’t end up among the top 10. The book with the best average rating is Love ‘Em or Lose ‘Em (#36, by Beverly Kaye, Sharon Jordan-Evans), though this book scored only a moderate number of reviews and Google hits.

Any experiment of this nature produces interesting results. You’ll find a mixture of old and new, common and uncommon. I have pulled over the top 10 off the list:

  1. The Success Principles by Jack Canfield, Janet Switzer
  2. The Elements of Style by William Strunk, E. B. White
  3. How to Win Friends & Influence People by Dale Carnegie
  4. Made to Stick by Chip Heath, Dan Heath
  5. Peopleware by Tom DeMarco, Timothy Lister (out of print)
  6. Influence by Robert B. Cialdini
  7. What Got You Here Won’t Get You There by Marshall Goldsmith, Mark Reiter
  8. Built to Last: Successful Habits of Visionary Companies by Jim Collins, Jerry I. Porras
  9. Presentation Zen by Garr Reynolds
  10. Getting Things Done by David Allen

You can find the rest of the list here. Appelo has a similarly constructed list for The Top 100 Best Software Engineering Books.

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August 28, 2009

Butterfly in the Sky…

Filed under: 100 Best,Personal Development — dylan @ 10:01 am
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When Geordi La Forge left his career as helmsman and chief engineer of the starship Enterprise , he found a new calling—as a champion of literacy to Earth’s children. Known to us as LeVar Burton, he took the helm of Reading Rainbow in 1983. (I know the television sequence of events runs backwards here, The Next Generation not premiering until 1987 and all, but the man was a chief engineer… I’m sure he found some ripple in the fabric of space-time to exploit. But you don’t have to take my word for it. Okay, yeah, you do.)

But, after 26 years on the air, nobody is putting up the cash to renew Reading Rainbow‘s broadcasting rights (NPR story here), leaving a void in the world of peer-reviewed children’s literature. Having been on the air since before I was literate, I’ve taken it for granted that Reading Rainbow would always be around. Along with Mister Rogers’ Neighborhood and Sesame Street—which, by the way, are the only two children’s series that ran for longer on PBS—Reading Rainbow was an integral part of my generation’s upbringing—being raised on television as we were. We would watch it at home and in school, and it was not an uncommon occurrence for everyone in a room to spontaneously break out in the theme-song, which everyone knew. Butterfly in the sky… Not since 3-2-1 Contact had a song took such a hold of our developing minds.

So, in remembrance of a fine show with a noble purpose, let’s join together in song one last time. I can go anywhere! And, Oh, the Places You’ll Go! (More on that below.)

We try to do our small part to support children’s books here as well. Jack and Todd chose Dr. Seuss’s Oh, the Places You’ll Go! as one of The 100 best Business Books of All Time, and we recommended others in a sidebar of the book called Business Books for Kids of All Ages. I’ve excerpted that below.

Business Books for Kids of All Ages BY REBECCA SCHLEI HARTMAN

Sometimes to think outside the box you have to draw outside the lines. Draw inspiration, that is, from unlikely sources. “All grown-ups were children first,” wrote Antoine De Saint-Exupéry. Whether it’s time to reevaluate, rejuvenate, or simply escape the demands of our busy lives, we recommend returning to the stories and lessons that were most impressive to us as children. The truths you’ll find there are timeless. Here are a few stories in which we find inspiration again and again.

Le petit prince, or The Little Prince, is Antoine De Saint-Exupéry’s classic novella about a small, extraterrestrial boy who changes a grown man’s life by reminding him of simple truths too often forgotten with age: Children learn by asking questions. Flowers bloom when they are nurtured. Work is futile when it lacks purpose. You must experience the world to appreciate it. There is still time to make friends. And, perhaps most profoundly, On ne voit bien qu’avec le coeur, l’essentiel est invisible pour les yeux—”One sees clearly only with the heart. Anything essential is invisible to the eyes” (63). The Little Prince will put you in a renewed frame of mind; you might even look up at the stars tonight.

Based on a short story by Leo Tolstoy, Jon J. Muth’s The Three Questions follows a small boy, Nikolai, as he searches for answers to three questions: “When is the best time to do things?” “Who is the most important one?” and “What is the right thing to do?” As Nikolai visits his animal friends and helps a few in need, he learns—with a little help from an old turtle named Leo—that he already possesses the answers. Jon J. Muth’s concise prose and serene watercolors make The Three Questions a contemplative read for children and adults alike.

Kevin Carroll’s Rules of the Red Rubber Ball is a creative little book with a big message for people of all ages: no matter what you do, pursue that which makes you most happy…and pursue it with abandon. For the young Carroll growing up on the streets of Philadelphia, the playground was his refuge and passion. Rules of the Red Rubber Ball is both his remarkable story of chasing that red rubber ball for the rest of his life, and also a powerful charge to dream big, take chances, and make time for play in everything you do.

In Walk On! A Guide for Babies of All Ages, Marla Frazee uses Baby’s experience of learning to walk as a metaphor for knowing how to get out of a rut, take chances, overcome obstacles, and determine who and what to trust. It’s the earliest “try, try again” experience we have as humans. “See how different everything looks from here?” Walk On! reminds us that sometimes you have to stand on your own two feet to find a new perspective on the world.

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August 25, 2009

Leading by Example

Filed under: Blog,Leadership — Jon @ 3:35 pm
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Alan Deutschman’s forthcoming book, Walk the Walk, begins by giving examples of historical leaders who not only talked a good talk, but who also practiced what they preached. The point is strong, and from there, Deutschman delves into business leaders who have followed the same practice, with incredible results.

In the case of both historical and business leaders, surprises occur – results happen that don’t appear to make sense on the surface ( for example, MLK Jr.: not defending himself against a physical attack, and Amazon allowing customers to post negative reviews of products). These potential knee-jerk moments, when both parties could have reacted with more obvious choices, built their credibility, their ideas, and their leadership, to even greater heights.

Here’s a good quote from Deutschman that sums up the overall message of the book:

“The most crucial role of a leader is establishing and instilling the one or two values that will be most important for an organization or a movement or a community. There are always a multitude of values that are well worth enshrining. The hard part is making the inevitable trade-offs between them: deciding this is more important than that. And the hardest part is showing that one particular thing, or two things, are the most important.”

As Deutschman explores the topic further, he identifies many ways that business leaders have believed in what they’ve told others, and lived by those words, in order to completely revolutionize their companies. Filled with inspiring tales about profound actions, Walk the Walk proves over and over again that true leadership is best done when backed up by action, especially in times when those actions seem unlikely.

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Retiring Wisely

Filed under: Blog,Finance and Economics — Jon @ 2:16 pm
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For the working world, investing might be a scary venture these days, as the predictability of stocks might be mostly negative. Though that’s changing, soon-to-be or recent retirees are facing even more critical decisions about what to do with their money that will ensure them comfortable living for as long as possible.

Enter financial expert Daniel R. Solin’s book The Smartest Retirement Book You’ll Ever Need. For the above mentioned audience, this book couldn’t have come at a better time, as Solin provides clear, straight-to-the-point insight into account strategy, low cost insurance, investing, reverse mortgages, and more. And he does it step-by-step, walking you through every area that you can invest and save in. He begins by asking readers to rethink retirement investing:

“How you invest during retirement is as critical as how you invest in preparing for retirement. Things are never as simple and automatic as they once may have been – you worked hard, saved, and then sat back and collected your benefits. You can’t rely on someone else coming up with the cash you’ll need once you stop working.”

If you’re in the market for this kind of advice, look no further, except maybe at this great video Solin put together to make his point:

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August 21, 2009

800-CEO-READ Podcast with Jeffrey Ford, co-author of The Four Conversations

Filed under: Audio,Communication,General Management,Jack Covert Selects,Leadership — Todd Sattersten @ 12:35 pm
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I recently talked with Jeffrey Ford, co-author with Laurie Ford of The Four Conversations: Daily Communication That Gets Results.

The Fords believe that conversation can be broken down into four categories. In the podcast, we talk about each type of conversation and the right time to use them. We talk about midwestern sensibilities, amending broken agreements, and the frequency with which we use The Four Conversations.

mp3, 27:44, 19.1 MB

Other important links:

  • The Four Conversations Website
  • Book Excerpt of The Four Conversations (via Berrett-Koehler)
  • The Jack Covert Selects Review of The Four Conversations

[podcast]http://media.800ceoread.com/view/9781576759202/audio/The_Four_Conversations_Interview_with_Jeffrey_Ford.mp3[/podcast]

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It Wasn't My Fault!

Filed under: Blog,Communication,General Management — Jon @ 11:08 am
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When things go wrong, everyone wonders why, and usually many people have many different answers. In Roger Connors and Tom Smith’s new book, How Did That Happen?, the authors explore and outline a solid plan for developing better accountability. Through positive relationship building (and the process that’s involved in that), the authors define a great system not only for holding each other accountable, but creating stronger working relationships in the process.

The book is not just theory, but filled with interactive, real-life applications, with sections to write in the book, allowing the reader to engage and document situation and progress as they learn how to build better results among their team, so that the next time things go awry, everyone isn’t left asking, “how did that happen?” This is an interesting and useful book that managers and team leaders can learn a lot from.

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August 20, 2009

The Future of Working for Good.

Filed under: Blog — Jon @ 1:44 pm
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As the economy shifts, and large corporations seek new avenues to retain financial standing and brand recognition, a new type of company is emerging. Author Rosabeth Moss Kanter calls these “vanguard companies,” and like IBM, Proctor and Gamble, and others, they not only focus on the business at hand, but also apply their resources in big ways to areas that might be unexpected.

In her book, Supercorp, Kanter gives in-depth accounts of some of these situations. For example, IBM’s involvement in the aftermath of the 2004 Tsunami. The effort the company invested was, in some ways, beyond what even the government was capable of, raising an interesting situation and questions of who people can depend on in times of need. From these stories, Kanter identifies various traits of the management involved, and stresses that these traits are important to have as companies strive to become not only relevant, but powerful in ways never seen previously.

In fact, in Kanter’s opinion, social issues are the new frontier of innovation, and those who aren’t focusing there, aren’t going to last, as situations and demands for support continue to rise. This fact, and the book itself, are really interesting in that they combine non-profit sentimentality with real capitalist structures to create companies that may indeed become super heroes to many.

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August 19, 2009

Social Media in Books

Filed under: Blog,Communication,Information Technology,Marketing — Jon @ 1:26 pm
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Social Media has been a big topic for awhile, and seems to increase daily, as businesses scramble to figure out how to put this stuff to use. There’s a lot of debate over best practices, and even if it should be used at all, but the overwhelming consensus is: use it.

The problem is, “using it” isn’t enough. Knowing how to use it, what it is, and how and when it can work best for a company or individual is knowledge and information that’s being developed even as I type this blog post. However, a few books have come out recently (or will be out very soon) that shed some interesting light on the subject.

Chris Brogan and Julien Smith’s Trust Agents, as well as Mitch Joel’s Six Pixels of Separation, are great overviews of what social media is and how to get involved in it. From there, both books lay out some great stories and case studies of the power of this technology, and how real live companies are tapping into it. The message is clear: You can too (and you probably should, if you want to survive).

Two other books take a more focused look at one particular social media platform: Twitter. Shel Israel’s Twitterville is a great book about the history and formation of Twitter, and how it has taken the social world (and the business world) by storm. David Pogue’s The World According to Twitter exemplifies the sentiment by simply compiling a tome of tweets (twitter posts) in one book. Categorized and insightful, it’s clear to see that people are taking part, and spreading some interesting ideas – around the world, in an instant.

One interesting element to all these books is the focus on using social media as a listening device. On the surface, much of it seems about telling – spreading your message – from the mundane to the profound. In fact, particularly for business, using these platforms to discover what your customers are saying about you, and about what solutions they want and need solved, is likely the most important element social media can offer businesses today.

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Jack Covert Selects – The Management Myth

Filed under: Jack Covert Selects — 800-CEO-READ @ 9:10 am
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The Management Myth: Why the “Experts” Keep Getting It Wrong by Matthew Stewart, W.W. Norton & Company, 352 Pages, $27.95, Hardcover, August 2009, ISBN 9780393065534

In 1988, newly out of college with a degree in nineteenth-century German philosophy, Matthew Stewart needed a job. During a game of pool in a pub, he heard about new graduates being hired by prestigious consulting firms for big bucks. To prepare for his first interview, the author spent two weeks reading the Financial Times and Tom Peters and Bob Waterman’s In Search of Excellence in order to master “management speak.” Despite his thin resume, he was hired and went on to guide corporations and CEOs in the ways of business management for years. In The Management Myth, Stewart—who wrote a 2006 article for The Atlantic with the same title—shines a critical light on the industry and suggests that, to succeed in management, it is often better to have a degree in the humanities than an MBA.

Stewart posits that management theory is simply an attempt to create a science out of something that is more variable—more human. And he contends that effort often results in platitudes and “no duh” moments of wisdom, and very little useful advice. He writes:

“I reopen Jim Collins’ Good to Great to a random page and find, for example, that ‘all good-to-great companies began a process of finding a path to greatness by confronting the brutal facts of their current reality.’ So true! But then, what is the alternative? Achieving greatness by clinging to fanciful delusions about current reality?”

Other management mavericks, such as Frederick Winslow Taylor and Tom Peters, also get taken to task by Stewart.

There have been other books that have tried what Stewart does here—pointing out the lack of attire worn by the touted management emperors—but nobody, in my opinion, has come close to having this much fun poking holes in the esteemed category. More importantly, Stewart shows us that good management does not belong to an elite group, and instead, that we can learn management skills from the humanists and the philosophers all around us.

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