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July 19, 2010

Culture Building

Filed under: Blog — Jon @ 3:44 pm
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Vineet Nayar’s Employees First, Customers Second: Turning Conventional Management Upside Down, and Ed Muzio’s Make Work Great: Supercharge Your Team, Reinvent the Culture, and Gain Influence – One Person at a Time, are two recent books for managers about making a difference through culture change.

Why is culture change the solution? Both authors stress that creating stronger teams is the best way to adapt to changes in industry, and being prepared for future changes.

According to Nayar, “A company’s performance in relation to its peers is just one factor that defines its point A. It is equally important to look at the entire landscape of the industry in which you operate and to see how it is evolving. Often, the landscape has shifted so much that the original point A has fallen off the edge of the map.”

As change continually happens, it is important to consider and understand it, and then plant the seed for adaptation within your teams.

Muzio offers a similar view: “It’s no small consideration; the workplace has changed more in the past 15 to 20 years than it did in the entire century or two before that.”

Both authors present chapters on how to address change by working with your team, integrating personal influence, being transparent, and making everyone responsible for positive change. Through personal stories, researched quotes, and other insight, both books are solid guides for managers (and even employees) to follow toward creating a better place to work – and who doesn’t want that?

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July 16, 2010

Friday Links

Filed under: Friday Links — dylan @ 4:27 pm
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➻ My favorite release of the month so far has been Diary of a Very Bad Year. It’s a series of interviews (an entire book’s worth) Keith Gessen of n+1 did with one “HFM,” an anonymous hedge-fund mananger, from late September 2007 to the late summer of 2009. It’s an insider’s account of the financial meltdown from someone who saw finance not as a money-grabbing proposition out of college, but as an “intellectual vocation.” n+1 posted a number of excerpts in advance of the book’s release, the most intriguing of which (to me) was Bullies and Bankers.

➻ Another n+1 editor, Chad Harbach, was interviewed by Matt Robison at The Morning News with a great group of writers about the convergence of sports and literature, sports literature, and how “Leigh Montville, it turned out, was never a woman.” It’s reading that begets more reading, as each of the writers talks about their favorite sports pieces. Strangely, the finest piece of sports writing ever put to page, John Updike’s Hub Fans Bid Kid Adieu, was not mentioned.

➻ Bob Sutton has thoroughly covered the topic of swearing recently, and he summed it all up very fecking nicely in the post on The subtleties of strategic swearing. It contains links to many of his previous posts and podcasts on the issue, which will leave you more thoughtful on the topic than you probably need to be, especially in this day and age when you have characters like Hugh MacLeod and Julien Smith out there swearing casually as a mother[lover]. Maybe they’re just really strategic?

➻ Shelf Awareness did a great job this morning of quickly Dissecting Amazon, and references a Milwaukee Journal Sentinal article on the affect “everyone’s collective love affair with Amazon” has had on local bookstores—in particular the company we grew up in, Harry W. Schwartz Bookshops.

➻ Friend of the company and University Press Book Traveler John Ecklund has written an interesting history of our that company—one seen from his perspective as an employee at Schwartz. Part 1 focuses on a our late owner David Schwartz’s shocking experiment with a crassly commercial business book promotion, and it’s even more shocking success. Part 2 discusses the hiring of our peerless leader, Jack Covert, to follow up and expand that success:

Enter Jack Covert. Jack and his wife Ann were proprietors of “Jack’s Record Rack,” the legendary music store on the east side of Milwaukee. [...]

I don’t think Jack or David really knew for sure that the idea of selling big quantities of books to corporations would ever really bear fruit, nor how long the experiment to find out would have to last. But there was a willingness to commit resources and tweak the program until it got traction.

It’s now 25 years later, and we’re still experimenting.

➻ At the conjunction of business books and the music industry (as Jack is in the history above), we have The Lefsetz Letter (“First in Music Analysis”), which reviewed Rework recently, relating the book’s lessons to the music industry, and an Indie Launch Pad interview with Scott Stratten, author of the soon-to-be-released Unmarketing.

➻ Inder Sidhu, author of Doing Both: How Cisco Captures Today’s Profits and Drives Tomorrow’s Growth, wrote about How to give up power and get more done for The Washington Post this week. He details how, “Instead of choosing between a traditional command-and-control management model, or a more egalitarian one, smart business leaders are embracing the power of the ‘and.’”

➻ John Tierney had an interesting column in the Times late last month about Discovering the Virtues of a Wandering Mind, and how—while it’s no good for reading comprehension—it may be very good for the creative process (if you’re able to keep track of where it’s wandered).

➻ James Mathewson, editor-in-chief of ibm.com, wrote recently about How to Measure the Value of Editors, how a simple edit turned us from subjects to citizens, and how “well edited pages do 30 percent better than unedited pages.”

➻ Matt Ridley, the author of the intelligent and provocative Rational Optimist, was a speaker at this month’s TED Conference. His talk was about When ideas have sex and how all that really matters is how intelligent we are collectively.

➻ Susan Orlean wrote a hilarious piece in The New Yorker about the tremendous turnover in the publishing industry and how it has affected her as an author.

➻ It’s a good weekend to be in, or come to, Milwaukee. Well, it always is, but this weekend is especially nice, because it’s Radio Summer Camp!

➻ Fans of the suddenly ubiquitous Old Spice commercials might enjoy the College Library Parody.

➻ “I warned you. With mogwai comes much responsibility. But you didn’t listen.”

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Steak and Fish

Filed under: Book Reviews — Jon @ 10:34 am
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Sitting in the midst of summer, food is generally a hot topic as cooking becomes more of a regular occasion (grilling out, picnics, etc.). Two books landed on my desk that admittedly made my mouth water, while imagining the business implications likely addressed within.

Mark Schatzker’s Steak: One Man’s Search for the World’s Tastiest Piece of Beef is less a business book and more an analysis on the differing approaches to raising, preparing, and serving beef between seven countries/regions. While reading, you’ll learn a lot about culture, history, and general culinary practice, but within these stories, there’s a lot to be said about how industries have taken unique routes within each of these regions. An interesting read, but maybe not for vegetarians…

Paul Greenberg’s Four Fish: The Future of the Last Wild Food takes a much more economical view of things, detailing how the ocean has been affected to the point of limiting its fish output, to the rise in urban fisheries, creating a scenario where the future has our children’s children never eating a fish that actually came from the ocean. It’s not all politics, though. Four Fish is a great case study about how entrepreneurs in different countries are addressing problems of pollution, etc. and creating sustainability in as natural a way as possible. Fascinating stuff, and I’m personally glad to know that tuna and salmon will be coming my way for years to come.

Two great reads for the summer!

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July 15, 2010

Jack Covert Selects – Diary of a Very Bad Year

Filed under: Jack Covert Selects — 800-CEO-READ @ 3:51 pm
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Diary of a Very Bad Year: Confessions of an Anonymous Hedge Fund Manager by n+1, Keith Gessen & Anonymous Hedge Fund Manager, Harper Perennial, 260 pages, $14.99, Paperback, June 2010, ISBN 9780061965302

Keith Gessen is the founder of n+1, a mostly literary magazine out of New York City, and the author of All the Sad Young Literary Men, which, as you can probably gather from the title, is also thoroughly literary. So, how is it that he has now penned one of the most fascinating books to date on the recent calamity on Wall Street?

It began as concern for a friend who had borrowed against his home in a time of financial trouble. To figure out how deflating home prices were going to affect this friend, he did an interview for n+1 with an anonymous hedge fund manager he calls HFM. That interview turned into a series of interviews spanning two years, “from the first rumblings of the crisis in the fall of 2007 to the late summer of 2009….” The timing was serendipitous.

As the subprime crisis quickly spirals into a wide array of other crises, you’re given an intimate account of it all through the lens of someone watching from the twentieth floor. It is by turns tragic, introspective and wildly funny. It is always very intelligent and, above all, touchingly human. At the end of Chapter 2, “The Death of Bear,” we find HFM reacting to the quickly worsening situation with a bit of gallows humor.

n+1: So you look out here onto midtown on the twentieth floor. This is all going to be okay?

HFM: That guy there will lose his job. White shirt, futzing about—he’ll lose his job. He’s putting. There’s going to be no room for people like that, the bar is higher. You can’t play golf in your office during a crisis.

[…]

That guy’s done! Everyone else is okay.

There are books on the crisis whose breadth is seemingly larger—Too Big To Fail, The Big Short, The End of Wall Street. The story lines in those books are sweeping, the personalities larger than life. This book’s wealth is in its details, the book’s character anonymous but close and personable. When reading Diary of a Very Bad Year, the details gather into a more intimate experience of that wider picture and its sobering implications.

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Jack Covert Selects – Zilch

Filed under: Jack Covert Selects — 800-CEO-READ @ 3:46 pm
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Zilch: The Power of Zero in Business by Nancy Lublin, Portfolio, 246 pages, $25.95 Hardcover, June 2010, ISBN 9781591843146

On the surface, Nancy Lublin’s book seems to be about non-profits, but as you get a few pages in, it becomes apparent that Lublin uses her experience as a non-profit CEO to inspire for-profits to think about business differently. Non-profits have no budgets and small staffs made up primarily of volunteers, yet they often attain high productivity and impact. Corporations have budgets and large, well-paid staffs, yet often find themselves in gridlock. What can the two learn from each other?

Lublin encourages both to tap the power of zero in business. Doing more with less is becoming a business mantra these days, and Zilch is a guidebook on some of the best practices. From developing quality in products and people, to building a better brand, to finding purpose, to collaborating externally, Lublin explains the myriad ways companies can accomplish big things without spending.

A simple example that struck me was the brief section on saying, “Thank You,” to employees. It’s simple, and it’s free, Lublin says. And yet, such a small gesture can go a long way toward inspiring employees to be part of the team, put more creativity and skill into projects, and stay committed. Similarly, on the customer side, Lublin encourages companies to “See people first, buyers second.” Making people (internal and external) feel that they are a part of something bigger can make them commit, both financially and as followers. Working on creative ways to build that perception can be done through a series of words, actions, and work—and not necessarily by spending.

Through grassroots marketing efforts and applied philosophy, doing more with less is not just a theory. It is something people like Lublin live successfully by. The important lesson of this book is that all business should have an impact while reducing spending—and Zilch shows us how.

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Jack Covert Selects – The Zeroes

Filed under: Jack Covert Selects — 800-CEO-READ @ 3:42 pm
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The Zeroes: My Misadventures in the Decade Wall Street Went Insane by Randall Lanes, Portfolio, 353 Pages, $27.95, Hardcover, July 2010, ISBN 9781591843290

Every decade seems to have a nickname: The Roaring Twenties and The Swinging Sixties, for example. Randall Lane makes a strong case for the past decade to be christened The Zeroes. In his new memoir of the same name, Lane—cofounder and editor of Trader Monthly and Dealmaker magazines—tells the story of his own experiences during that decade of financial excess that we all are now paying for.

Too Big to Fail by Andrew Ross Sorkin is still the definitive book about the actual banking crisis that changed our world so radically. The Zeroes offers more of a People magazine (or possibly TMZ) look at how we got here. And that is not an insult. The entertainment rag aspect comes from the author’s willingness to name names and pull no punches when describing, with an insider’s eye, the excesses of the decade. The people gracing these pages include Sen. John McCain gambling at a craps table and ex-Major League Baseball player Lenny Dykstra behaving as an authority on the stock market.

As a magazine publisher—the traders loved the PR he could provide—Lane was smack dab in the middle of the lunacy. This unique view—a bit like Alice in Wonderland—is presented with the use of a self-deprecating humor that pervades the book and creates sympathy for a man misled by opportunity.

What Michael Lewis did for ‘80s traders in Liar’s Poker, Randall Lane has now done for trader rock stars of The Zeroes. You will be stunned by the craziness and cautioned by the consequences.

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International Best Selling Books: June 2010

Filed under: International Bestsellers — Roy @ 8:48 am
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Summer may be the time for hitting the beach, visiting those in-laws or just plain relaxing in the shade, but that doesn’t keep our customers from opening up a good book while doing so!  Here’s what people everywhere were reading this past June from 8CR’s International Best Selling Book Listing!

FRANCE: Iconoclast: A Neuroscientist Reveals How to Think Differently by Gregory Berns

BELGUIM: Making Ideas Happen: Overcoming the Obstacles Between Vision and Reality by Scott Belsky

The NETHERLANDS: Strengths Finder 2.0 by Tom Rath

SPAIN: Socialnomics: How Social Media Transforms the Way We Live and Do Business by Erik Qualman

SOUTH KOREA: The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today by Jeanne C. Meister and Karie Willyerd

So, find yourself a good hammock, an ice cold drink of choice and tune out those relatives with one (or all) of these offerings.

Happy July, Everyone!

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July 14, 2010

Creativity and Education

Filed under: Blog — Jon @ 10:35 am
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There’s an interesting article by Po Bronson and Ashley Merryman over at Newsweek that talks about the decline of creativity in America. Titled, The Creativity Crisis, it focuses on how the lack of creative exercise in education is resulting in young adults who stop asking, “why?,” eventually turning in to adults who make decisions without pursuing all creative angles to solve problems and create positive change.

Of course, there is tons of creativity that exists in this country, and brilliant minds at work in all industries, at all levels, but the point remains: compared to other countries, we’re at the lower end of creativity building skills on the education level. Bronson and Merryman also address this in their book Nurture Shock, advising parents to take a bigger role in the process.

Coincidentally, over at ChangeThis, Russell Ackoff and Daniel Greenberg have written a manifesto about reforming education, titled, Turning Learning Right Side Up: Putting Education Back on Track.

Whether you’re in education or a parent, these are obviously issues that you’re aware of and concerned about. For the rest of us, the information reveals the state of our culture and where it’s headed, and we all have stake in that.

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July 13, 2010

PechaKucha: For GOOD

Filed under: Blog — Jon @ 1:36 pm
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Milwaukee will see it’s 8th PechaKucha Night on Tuesday, August 17th as we present PechaKucha: For GOOD. This special event, arranged in conjunction with BeGoodGoLocal will feature presentations by people truly making a difference in our community, and the world: Howard Hinterhuer, Gigi Pomerantz, Jennifer Dellegrazio, Teig Whaley-Smith, Mario Hall, Kate Lundeen, Jay Salinas, Ron Doetch, Julie Courtright, and more.

More info can be found at the PKN site. Hope to see you there!

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July 7, 2010

Fortune’s Fool

Filed under: Book Reviews — Jon @ 3:20 pm
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A lot of business is not only getting back on it’s feet, some companies are even downright starting to thrive. Except, it seems, any involved in the music industry. While there’s certainly some interesting things happening in the independent realm, the major labels are struggling hard, and it’s very questionable if they’ll ever get back to where they were.

Enter Fred Goodman’s new book, Fortune’s Fool, about Edgar Bronfman, Jr’s time with Warner Music Group, and the slew of bad deals that went down post-Napster (which already put a major dent in the game). As opposed to all the stories published about Wall Street, Bronfman isn’t an evil character we despise – he just made some poor choices, and now, most interesting to me, the industry is desperately focused on major acts like Lady Gaga, unable to release important, but less popular work. Even Lady Gaga isn’t seeing the numbers that a not much younger Britney Spears once saw, as detailed in a New York Times piece about the book by Devin Leonard. Really, the whole industry is a mess, and whether Bronfman is someone music fans can point the finger at or not, there needs to be a healthy recovery.

It’s an interesting saga that continues to play out, and I hope it plays as long as it can. Change is good, but the crumbling of the music industry is something I’d rather not see in my lifetime. This is a great book to read to better understand the failures, struggles, and in the end, hope, for an industry that has helped shape this country and our lives.

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