SEARCH - ABOUT - BEST SELLERS - BLOG - CONTACT - CUSTOM ORDERS - HELP - NEWSLETTER
Business Books & Great Ideas
My Account - Order History - Shopping Cart - Log In

September 24, 2012

Wild Company

Filed under: Blog,Entrepreneurship,General Business,Retail,Start-ups — Michael @ 2:40 pm
Tweet

Experience is the best teacher. I learn with my hands. If you find yourself saying things like these, perhaps you’ll find Mel and Patricia Ziegler’s story about the birth of Banana Republic to be an interesting item. Judging by the success of both Banana Republic and The Republic of Tea, one would think the couple were wed in the church of entrepreneurial genius, only to honeymoon on the beaches of business administration. The Ziegler’s new book is called Wild Company: The Untold Story of Banana Republic, and it uncovers an entertaining and enlightening history that provides a new understanding of what has now become a ubiquitous brand.

The book’s title does not exaggerate; the story of how Banana Republic began is a wild one. In the mid-1970s, Mel and Patricia—a journalist and a graphic artist, respectively—did not seem likely candidates for entrepreneurial enterprise. But similar to the case with our beloved Chris Guillebeau, there existed in this couple the raw determination toward independence. They coupled this determination with a set of unique skills and perspectives and the result was a clothing retail enterprise unlike anyone had seen.

The hiccups were plentiful over their first few years’ operation, and even at the company’s earliest moments:

“When we picked up the catalogues, we couldn’t wait to get some reaction. We rushed over to see two friends who lived close by, a couple who were also writers.

We handed them each a copy. They stared at the leopard print cover. We beamed.

“Go ahead, read it!” Mel said as we plunked ourselves down on their sofa.

Quietly. Watching them. Turning the pages. We waited for laughs, smiles, wows. But when they finished, they looked first at each other and then at us. Uncomfortably puzzled.

“You don’t expect this to sell anything, do you?” she asked, checking to assure herself that it was just a literary exercise.

Again and again, the Zieglers tell of incidents that for many businesses would have prefigured failure. But maybe that’s what makes the story of Banana Republic’s early years so interesting and fun: every time the company’s downfall is imminent, some turn of fate appears to change the future. To heap another cliché on top of the two lines leading this review: you can’t make this stuff up!

What makes Wild Company such a page turner is the background of the authors. At a point well into the book, Mel has a constructive digression, offering us a quick explanation of his and Patricia’s backgrounds—their lives prior to meeting in San Francisco, and the forces that shaped their shared personality, goals, and vision:

…the social upheaval came in our high school and college years. It shattered any plans our parents had for us living conventional lives. In our minds, our futures became all about freedom, the freedom to disengage from the safe and suffocating middle-class consumer-driven existence we had each come to disdain. We were determined to live life our own way; the last thing either of us wanted was orthodoxy in any form, particularly in our work, and we saw self-sufficiency as key.

There’s no denying the success of Banana Republic, even at the point when it was acquired by Don Fisher, owner of The Gap (also covered in the book). The Gap was already very successful then, and Fisher obviously knew what he was doing when he made the couple an offer. Wild Company gives us a reminder regarding the fickle nature of success in the world of entrepreneurs, and it does so with a friendly narrative that’s difficult to set aside. Finally, it should be noted that this book is primarily a story about a creative couple and their early experiences with running a retail clothing store. The Banana Republic of today bears almost no resemblance to the Banana Republic of 1982. You most certainly don’t have to be a patron of the current Banana Republic to enjoy reading Wild Company.

Comments (1)

October 27, 2009

Seth Godin Thinks Some People are Better Than Others

Filed under: Customer Service,General Business,Marketing,Publishing Industry,Retail — dylan @ 8:46 am
Tweet

The incomparable Seth Godin has a way of instantly finding clarity on issues that others wrestle with endlessly. This morning he pondered trends in the book industry:

Here are two interesting lessons from the book industry:

  1. Kindle readers buy two or three times as many books as book readers. Why? I don’t think it’s necessarily because using a Kindle leads someone to read more books. I think it’s because the kind of person who buys a lot of books is the most likely person to pony up and buy a Kindle. I know that sounds obvious, but once you see it this way, you understand why book publishers should be killing themselves to appeal to this group. After all, the group voted with their dollars to show that they’re better.
  2. Walmart and other mass marketers are now offering top bestsellers for $9 or less each, about $5 less than their cost. Why? Why not offer toasters or socks as a loss leader to get people in the store? I think the answer is pretty clear: people who buy hardcover books buy other stuff too. A hardcover book is a luxury item, it’s new and it’s buzzable. This sort of person is exactly who you want in your store.

Head over to Seth’s post to read his brief, warm and incredibly sober assessment of what this means—for every industry, not only our own.

Comments Off

July 23, 2009

Bob's Slice of The 100 Best

Filed under: 100 Best,General Management,Marketing,Personal Development,Retail,Sales — Todd Sattersten @ 12:11 pm
Tweet

Bob Adams at 27 gen has written a series of posts on books he liked from The 100 Best Business Books of All Time and how they apply to church leadership. His first post is about our book and Drucker’s Effective Executive.

His other books include:

  • Purple Cow – blog post / book link
  • Six Thinking Hats – blog post / book link
  • Leading Change – blog post / book link
  • Why We Buy – blog post (with additional here , here, and here) / book link
  • Little Red Book of Selling – blog post / book link

He ends his last post by saying:

That’s my quick look at “The 100 Best Business Books of All Time.” Check it out of your local library, or pick up a copy for your own library. There’s a wealth of wisdom inside from the business world that you can make applications in your world today.

Thanks Bob!

Comments Off

June 23, 2009

Penguin Launches New Online Promotion Tools

Filed under: Innovation,Retail,Small Business — Todd Sattersten @ 10:15 am
Tweet

Last week, Penguin launched a set of micro-sites for their newly published books. Called From the Publisher’s Office, the initiative uses text excerpts, audio interviews and video clips to promote upcoming titles.

Our friends at Portfolio are specifically involved with one of the microsites called Penguin Business Thought Leaders. They will be interviewing authors from across the Penguin imprints and featuring a variety of books. Their first episode features retail consultant George Whalin (Retail Superstars), a reading from Small Giants, and TerraCycle CEO Tom Szaky (Revolution in A Bottle).

You can find more in the Radio Room.

Comments Off

July 30, 2008

Books and bikes – one bookstore makes a difference

Filed under: Marketing,Retail,Social Responsibilty — 800-CEO-READ @ 8:47 am
Tweet

To go along with Kate’s post on biking to work, check out what one book store is doing to reduce its ecological footprint: From Shelf Awareness, the book world’s daily e-newsletter:

Cool Idea of the Day: The Bicycle as Bookstore Sideline
Monkey See, Monkey Read, Northfield, Minn., which opened two years ago (Shelf Awareness, February 22, 2007), is now selling the Kona Africabike 2.0 in the store and online. In his blog, owner Jerry Bilek explains why he’s stocking the $299 bike that he calls a “utilitarian riding machine. . . Single speed, coaster brake, chain guard, fenders, basket on the front, rack on the back, thornproof tubes, rear wheel lock.”
He wrote: “I know, why would a bookstore sell bikes? It goes like this. Books and bikes are two things I enjoy the most. Okay, add beer to the list, but I don’t have a liquor license. And ice cream, but no freezer. So I settled on bikes. Not just any bikes, one bike. The Kona Africabike.”
Bilek added that a T-shirt phrase he summed up his views on the matter. It read: “Gas sucks ride a bike.”
For every two bikes that Monkey See, Monkey Read sells, manufacturer Kona will donate one to a home health worker in Africa as part of the BikeTown Africa program.

Comments Off

January 3, 2007

Wal-Smart

Filed under: Retail — Jack @ 4:50 pm
Tweet

walsmart.jpgBill Marquard came to Milwaukee to visit Kate and I and we had a great lunch at the local brew pub. I have been wanting to dig into the book ever since. Finally, I have.
Wal-Smart is another Wal-Mart book but this is a little different. As he says,

“As a consulting partner at Ernst & Young, I designed Wal-Mart’s first-ever strategic planning process and ran it for three and a half years in the late 1990s.”

The book has all the usual amazing stats about how we all are part of the Wal-Mart world, whether we shop there or not. What sets Wal-Smart apart from other books on the topic is

“Wal-Smart is not a book about Wal-Mart. It is a book about what it really takes to profit in a Wal-Mart world: how to examine our options, how to choose the right ones, and how to win a second chance to succeed. Of course, Wal-Mart world has changed the traditional rules of the economic game. But the potential remains for all of us to raise our economic life while Wal-Mart continues to flex its economic muscle.”

In the section about the DNA of Wal-Mart he talks about the practice they have of “Correction of Errors.” He says:

“Correction of errors is all about identifying ways to improve customer experience, merchandise, processes, cost structure, and the company from within–before competitors beat Wal-Mart to it. The correction of errors practice carries throughout the organization. Newly opened distribution centers hold correction of errors meeting to share lessons and determine how to open the next center more efficiently. Home office leaders hold meetings to improve the loss-prevention process.
A cousin of quality management, correction of errors likely gained currency when Sam Walton read the works of twentieth-century quality guru W. Edwards Deming.”

I have not finished the book and will update you as I get closer to the end.

Comments Off

December 6, 2006

RFIDed Books

Filed under: Retail — Kate @ 2:35 pm
Tweet

I remember learning about RFIDs in my operations and supply chain class back in college. We prophetized that RFIDs would be in every big store within 20 years. Items in your shopping cart would no longer need to be scanned individually; they (or, rather, their RFIDs) would be “sensed” through the cash register. That’s just the customer side. The time and money savings for the business owner are equally huge.

Wal-Mart was expected to be the first major player in RFIDs. According to a December article in Business 2.0, now a Dutch bookseller is trying their hand at RFIDs. They “may be the first merchant to tag every single item on its shelves with wireless technology.” They started in one store and are going to duplicate the efforts in each of the stories by mid-2008 (42 to go).

What’s interesting is that the article says that RFID-store sales are up 25% than averages of other stores. Installation costs will be around $120,000 per store; their CIO Jan Vink predicts the benefit will be an increase in “the chain’s overall profit by as much as 40%.” Wow.

Each tag costs 25 cents and is typically the size of a piece of tape. No longer does each inventory arrival need to be pieced apart and compared to the order; now the box goes through a “RFID scanning tunnel” which “sees” what’s inside. As for taking inventory, before it took a day (requiring a closed store) and costs $800,000 in labor and lost sales; now, it takes “two employees and two and half hours to scan 38,000 books.”

Besides an extra shopping day, customers also benefit from the kiosks that “let shoppers pinpoint within seconds the exact location of any of the store’s books.” No more Dewey decimal system.

Maybe we’ll see this more in the US soon. Barnes & Noble is sending its people to check out the mechanics.

*From Business 2.0 article: Tagged for Growth

Comments Off

November 21, 2006

The Wal-Mart Effect

Filed under: History and Biographies,Retail — Jack @ 12:01 pm
Tweet

Sometimes it is good to wait. In my years of doing this, I have always thought publishers went to a paperback book too soon after the hardcover and the paperback book seldom came with any value added feature.

When Charles Fishmans publisher decided to publish one of my favorite books from this yearThe Wal-Mart Effectas a paperback, I thought they were making the same mistake. Here is my review of the hardcover from earlier. They must have heard my misgivings because Fishman has added a twenty page afterword to the paperback. It is a recap of what has gone on at Wal-Mart since the hardcover was published, which by the way, is a lot.

This is a book that really put this phenomenon that is Wal-Mart into an amazingly well written perspective. If you didn’t get the hardcover, now is your chance to pick up the “New and Improved Paperback.”

Oh yeah, the book is available the end of December.

Comments Off

June 27, 2006

Recent WSJ Reviews of Business Books

Filed under: Marketing,Retail — Todd Sattersten @ 11:40 am
Tweet

The Wall Street Journal has been picking up the pace a bit with their reviews of business books. You will rarely see them cover the genre, opting for politics, current events, and history. My understanding is that it has to do with where in the paper the reviews show up [The Personal Journal] and the editors that run the section.

In the last month, they have reviewed three books though. We mentioned the More Than You Know review a couple of weeks ago. I wanted to make sure we pointed you to the other two reviews.

On May 3rd (I know more old news, in this case I was clearing my desk this morning), WSJ wrote a review of Jeffery Gitomer’s Little Red Book of Selling and Little Red Books of Answers. The first book now has 500,000 copies in print and appeared on WSJ’s nonfiction and business best-seller lists a total of 71 times. The guest reviewer David Dorsey (author of The Force) writes:

…[W]hen Mr. Gitomer gets into details, his thinking is fresh and amusing. He offers five pages on crafting a good voicemail greeting. My favorite, though its facetiousness could wear thin after a few hearings: “Hi, this is Jeffery Gitomer. I wish I could talk to you but I can’t. Please leave your American Express number with expiration date and I’ll get right back to you.” He claims three people dutifully recite the information and then hang up.

I think the piece is positive, but Dorsey takes a couple of digs for the simplicity of Gitomer’s advice. He says that there really is nothing new in either of the books and that Gitomer is “useless” on some subjects. I can’t argue with that.

Michael Silverstein and John Butman’s Treasure Hunt was the book review that ran last Thursday. Laura Landro, a managing editor for the Journal, writes a lukewarm review. She feels it “occasionally reads like a brochure for BCG’s services” and “uses somewhat glib pop psychology” to examine the featured consumers and households. Landro does like the authors take on growing gaps between luxury and cheap and how marketers can straddle the divide (for another take you can check out Jack’s review from May).

Wall Street Journal – If you are listening, we would love to see the string continue.

Comments Off

May 8, 2006

WSJ Recommended Reading: Build and Expand Your Business

Filed under: History and Biographies,Retail,Small Business,Start-ups,Strategy — Todd Sattersten @ 9:55 am
Tweet

In today’s special section of the Wall Street Journal, the topic is small business. Writer Sarah Needleman asks Container Store CEO Kip Tindell what he would recommend for your reading list.

Tindell says that Co-Opetition is:

“probably the best business book I’ve ever read. It talks about not being typical, paranoid business people, but rather looking for ways that your competitors and you can cooperate to strengthen both your businesses. We’ve followed some of the principals in this book by putting our stores right next to some of our competitors. It makes the shopping center a stronger draw.”

Here is his complete list:

  • Minding The Store: A Memoir by Stenley Marcus
  • Co-Opetition: 1. A Revolutionary Mindset That Combines Competition and Cooperation 2. The Game Theory Strategy That’s Changing the Game of Business by Adam Brandenburger and Barry Nalebuff
  • Focus: The Future of Your Company Depends On It by Al Ries
  • Discovering The Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard Berry
  • A Thousand Barrels a Second: The Coming Oil Break Point and the Challenges Facing an Energy Dependent World by Peter Tertzakian
  • Churchill on Leadership: Executive Success in the Face of Adversity by Steven F. Hayward
  • Appetite for Life: A Biography of Julia Child by Noel Riley Fitch
  • It’s a Wonderful Life directed by Frank Capra
Comments Off
Older Posts »




  • Categories
    • 100 Best (91)
    • Advertising (18)
    • Ask 8cr! (23)
    • Audio (120)
    • Author Pow Wow (2)
    • Bestsellers (8)
    • Big Ideas (168)
    • Blog (595)
    • Book Awards (100)
    • Book Reviews (217)
    • Careers (44)
    • ChangeThis (68)
    • Communication (81)
    • Current Events (87)
    • Customer Service (38)
    • Design (38)
    • Entrepreneurship (9)
    • Events (25)
    • Excerpts and Essays (338)
    • Fables (1)
    • Finance and Economics (89)
    • Friday Links (100)
    • General Business (193)
    • General Management (248)
    • Giveaway (1)
    • Global Business (78)
    • Guest Post (8)
    • History and Biographies (99)
    • Human Resources/Organizational Development (99)
    • In the Books (5)
    • InBubbleWrap (23)
    • Information Technology (69)
    • Innovation (117)
    • International Bestsellers (28)
    • Internet (23)
    • Interviews (17)
    • Jack Covert Selects (630)
    • Jack's Thoughts (38)
    • KnowledgeBlocks (5)
    • KnowledgeBlocks (2)
    • Leadership (170)
    • Lists (164)
    • Marketing (300)
    • Misc. (287)
    • New Releases (32)
    • Newsletter (2)
    • Personal Development (196)
    • Personal Finance and Investing (42)
    • Presentations (1)
    • Public Relations (7)
    • Publishing Industry (183)
    • Quotations (105)
    • Retail (19)
    • Safety, Health, and Wellness (14)
    • Sales (66)
    • Small Business (50)
    • Social Responsibilty (40)
    • Start-ups (78)
    • Strategy (93)
    • Technology (11)
    • The 100 Best (13)
    • The Company (140)
    • Thinker in Residence (6)
    • Thought Leaders (32)
    • Training and Development (12)
    • Uncategorized (604)
  • Meta
    • Log in
    • Entries RSS
    • Comments RSS
    • WordPress.org



 
800 CEO Read - Daily Blog - 100 Best Business Books -
© 800-CEO-READ (800)-236-7323