SEARCH - ABOUT - BEST SELLERS - BLOG - CONTACT - CUSTOM ORDERS - HELP - NEWSLETTER
Business Books & Great Ideas
My Account - Order History - Shopping Cart - Log In

December 28, 2012

Our ‘Favorite’ Business Books of 2012

Filed under: Big Ideas,Blog,History and Biographies,Leadership,Personal Development,Personal Finance and Investing,Social Responsibilty,Technology,Thought Leaders,Uncategorized — Tags: Antifragile, best of, Bitter Brew, book list, favorite books, Fine Print, five books, Global Odds, Quiet — Sally @ 11:53 am
Tweet

Last week, we released our picks for the Best Business Book of 2012 as well as the eight category winners. Following in the footsteps of the New York Times, if we may, who asked a few of their esteemed book reviewers to reveal a list of their favorite books of 2012 (“Favorite is not synonymous with best, so this process can be painful. Brutal honesty is required. We pick what we actually liked, not what we only admired, although ideally our favorites fit both descriptions” writes Janet Maslin. And also, “In the midnight hour these 10 Favorites — not 10 Bests — call for a gut check. Bottom line, for each of us: Is this a book I’d give to a friend?”), we’ve decided to also share with you a list of our ‘favorite’ business books. For us, we decided this list should consist of books that are square pegs that don’t quite fit into the business book genre’s round holes. Books that are valuable and interesting to the business and/or nonfiction reader, but might have more universal application than the books that were picked for our annual awards. And so…our editorial staff’s favorite books of the year:

Sally – Quiet: The Power of Introverts in a World That Can’t Stop Talking by Susan Cain from Crown Business

The secret to life is to put yourself in the right lighting. For some it’s a Broadway spotlight; for others, a lamplit desk. Use your natural powers–of persistence, concentration, insight, and sensitivity–to do work you love and work that matters. Solve problems, make art, think deeply. [...] Figure out what you are meant to contribute to the world and make sure you contribute it. If this requires public speaking or networking or other activities that make you uncomfortable, do them anyway. But accept that they’re difficult, get the training you need to make them easier, and reward yourself when you’re done.

Dylan – The Fine Print: How Big Companies Use ‘Plain English’ to Rob You Blind by David Cay Johnston from Penguin Portfolio

How the promise of cheap, competitive and unlimited telecommunications service has been turned into a reality of expensive, monopolistic and limited service is just one part of the larger transformation in the American economy since the late 1970s. A host of large industries, including banks, credit card lenders, electric utilities, health care, oil pipelines, Hollywood studios, property insurance, railroads and water companies, all have worked quietly to rewrite America’s economic playbook in their favor. [...] In The Fine Print, we’ll look at how legislatures have rewritten basic business laws, some whose principles date back thousands of years.

Michael – Beating the Global Odds: Successful Decision-making in a Confused and Troubled World by Paul Laudicina from John Wiley & Sons

Today’s leaders and citizens have to accept a world fraught with volatility and disruptive change, and they have to realize that inaction is not a good option. It’s not all bad: This unprecedented volatility is accompanied by an equally unprecedented and compelling convergence of doing well with doing good–a blending of the pursuit of enlightened self-interest with the pursuit of the common good….By leveraging new technological capabilities and employing more dynamic ways of thinking and inspiring the future, we can beat the global odds.

Jon – Antifragile: Things That Gain from Disorder by Nassim Nicholas Taleb from Random House

Some things benefit from shocks; they thrive and grow when exposed to volatility, randomness, disorder, and stressors and love adventure, and risk, and uncertainty. Yet, in spite the ubiquity of the phenomenon, there is no word for the exact opposite of fragile. Let us call it anti-fragile. [So...] The best way to verify that you are alive is by checking if you like variations. Remember that food would not have a taste if it weren’t for hunger; results are meaningless without effort, joy without sadness, convictions without certainty, and an ethical life isn’t so when stripped of personal risk.

Jack – Bitter Brew: The Rise and Fall of Anheuser-Busch and America’s Kings of Beer by William Knoedelseder from HarperBusiness

Thanks to their beer, the Busch family had tasted all that America ever promised the immigrant class from which they sprang –wealth almost beyond comprehension, political power that provided access to presidents, and a lifestyle rivaling that of history’s most extravagant royals. Along with that, of course, came a king-sized portion of heartbreak, scandal, tragedy, and untimely death. But they had endured…. Of the brewing giants that boomed after Prohibition…only Anheuser-Busch remained as a free-standing, independent company, still operated by the family that founded it.

Comments (1)

October 2, 2012

An Interview With Steven Johnson

Filed under: Audio,Big Ideas,Blog,Interviews,Technology — Michael @ 11:15 am
Tweet

Steven Johnson is the author of eight books, including Where Good Ideas Come From, Everything Bad is Good For You, and The Invention of Air. He is also a contributing editor for Wired magazine. His newest book, Future Perfect is published on Riverhead Books. In Future Perfect, Steven demonstrates a unique perspective that assumes a great understanding of technology, society and communication. This new book offers a voice to a particularly timely need for solutions—a need created by the centralization of power that the world has seen in almost every sector.

Last week, Steven was kind enough to talk to me over the phone and respond to a few questions that I had regarding the ideas in Future Perfect. Click the play button below to listen to the interview.  By way of an outline, here are some of the questions I had for Steven, which he answered in great detail:

At what point in time did the peer progressive type become concrete in your mind?

To what extent does the peer progressive model remain effective without the internet and its supporting technologies?

How did the horizontal organization structure play into the development of the idea of the peer progressive model?

Are there specific sectors that would not benefit from the peer progressive approach?

Play the interview below

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Thanks again to Steven for sharing his time and thoughts with us! Check out my review of Future Perfect here. Visit Steven here.

Comments Off

September 17, 2012

Future Perfect

Filed under: Big Ideas,Blog,Global Business,Internet,Technology — Michael @ 1:35 pm
Tweet

Optimism is a terrific force. But it can be difficult to tap into this force when you’re confronted with information that indicates a steady decline in quality of life, punctuated daily by ‘newsworthy’ events involving such things as global economic demise or a rash of senseless and unexpected murders across one’s country. My spouse and I were recently reassessing our budget due to some changes in healthcare costs and I became depressed over the outcome. I needed a reminder that no, everything around me is not sliding down into the abyss of poverty and social chaos. It’s fortune, then, that led me to Steven Johnson’s new book, Future Perfect: The Case for Progress in a Networked Age.

As the subtitle promises, this book is indeed a case for progress. It provides several cases, actually, in which Johnson’s “Peer Progressive” archetype creates an environment for progress, and then real progress happens. The peer progressive is such an appealing thought even just in theory. Johnson builds the idea from a fundamental crisis of centralized intelligence and power, posed by the economist Friedrich Hayek, who Johnson quotes:

The peculiar character of the problem of a rational economic order is determined precisely by the fact that the knowledge of the circumstances of which we must make use never exists in concentrated or integrated form, but solely as the dispersed bits of incomplete and frequently contradictory knowledge which all the separate individuals possess.

Johnson uses as his primary example of the dysfunctional centralized network the French railway system, the Legrand Star. France had high hopes for The Legrand Star, but as Johnson recounts, the system failed France in 1870, during the Franco-Prussian war, due to the line’s inability to transport from one remote location to another. Everything had to be routed through one line, which formed a transportation bottleneck during a time of great need. Throughout Future Perfect, the Legrand Star becomes a household name, a synonym for the bottleneck. Johnson contrasts this failure with more recent examples of success. The peer progressive model for success is built upon a distributed network, a web or net in which no single point holds or wields an unbalanced amount of power or ability. In the peer progressive world, all members are equally eligible nodes and all contribute to the success of the network.

Peer progressive culture is most alive today via a distributed network that we all use daily: the internet. Both the creation and the operation of the internet reek of peer progressives. One such example of an internet-facilitated network cited by Johnson in Future Perfect is Kickstarter. As of today, Kickstarter has helped fund over 29,000 projects, providing over $300 million to project leaders. The site has quickly become both a tool for the distributed network of creative individuals and a noteworthy source of revenue for the company’s creators. Johnson talks about Kickstarter’s structure:

Both the ideas and the funding come from the edges of the network; the service itself just supplies the software that makes these connections possible. The donors decide which projects deserve support. There are no experts, no leaders, no bureaucrats—only peers. New creative ideas don’t need to win over an elite group of powerful individuals huddled in a conference room, and they don’t need to win over a mass audience. All they need is an informal cluster of supporters, each contributing a relatively small amount of money. [...] Interesting, provocative, polished, ambitious ideas get funding; boring or trivial or spammy ones don’t.

The thrill that Johnson experiences from witnessing the success of Kickstarter both as a company and as a facilitator to the distributed network is well-communicated—I feel that thrill too. (Optimism, yes! He even writes, “How novel is the Kickstarter crowdfunding approach?”) Johnson gives a portrait of possibility for the future of capitalism, not as an extension of what it is now (a bloated, unbalanced network that is essentially a series of Legrand Stars), but as a true capitalism in which future demands come from the people, the members of the distributed network, rather than from some centralized arbiter who lacks Hayek’s ‘knowledge of circumstance’.

The most exciting part of Johnson’s message, though, comes in imagining where else the peer progressive model can have application. Imagine all of the broken systems, both in the private and public sectors. Many of them are built upon centralized networks. Now imagine how wonderful these systems would be if they were operated as distributed networks. The internet is young, and it has already demonstrated an ability to solve problems of bureaucracy by distributing the power of creation to its network (goodbye World Book, hello Wikipedia). The future might not be perfect, but it appears quite a bit brighter through the lens of the peer progressive.

Comments (1)

June 7, 2012

Tubes

Filed under: Book Reviews,Internet,Technology — dylan @ 5:30 pm
Tweet

“They want to deliver vast amounts of information over the Internet.
And again, the Internet is not something that you just dump something on.
It’s not a big truck. It’s a series of tubes. And if you don’t understand,
those tubes can be filled and if they are filled, when you put your message in,
it gets in line and it’s going to be delayed by anyone that puts into that tube , enormous amounts of material.”

—The late Senator Ted Stevens, of Alaska

Senator Stevens caught a lot of flack for that comment, made in an attempt to argue against an amendment on net neutrality. And while I still find his, or any, argument against net neutrality somewhat wrongheaded, Wired correspondent Andrew Blum reports in his new book, Tubes: A Journey to the Center of the Internet, that Stevens probably didn’t deserve the amount of tech condescension he received. Blum describes why in the prologue:

I have now spent the better part of two years on the trail of the Internets physical infrastructure, following [the wire from my backyard]. I have confirmed with my own eyes that the Internet is many things, in many places. But one thing it most certainly is, nearly everywhere, is, in fact, a series of tubes. There are tubes beneath the ocean that connect London to New York. Tubes that connect Google and Facebook. There are buildings filled with tubes, and hundreds of thousands of miles of roads and railroad tracks, beside which lie buried tubes. Everything you do online travels through a tube. Inside those tubes (by and large) are glass fibers. Inside those glass fibers is light. Encoded in that light is, increasingly, us.

I’ve just started this book, but so far the journey is fascinating (not only, yet not hurt by, the fact that he begins in Milwaukee at Kubin-Nicholson print shop). Part technological exploration and part travelogue, Blum takes the reader on a physical tour of the internet, transferring our understanding of it from “a landscape of the mind” to a real geography. It’s an important understanding to have, I think, as it reconnects the digital world ever more to the physical—something I think we forget when we’re able to push a button on a screen and have a box arrive at our doorstep the next day. Just as it’s important to know where the food that ends up on our plate comes from, I think it’s just as important to know how information ends up on our computer screens, and where it comes from. Blum explains his journey there:

The Internet has a seemingly infinite number of edges, but a shockingly small number of centers. At its surface, this book recounts my journey to those centers, to the Internet’s most important places. I visited giant data warehouses, but many other types of places as well: the labyrinthine digital agoras where networks meet, the undersea cables that connect continents, and the signal-haunted buildings where glass fibers fill copper tubes built for the telegraph. Unless you’re one of the small tribe of network engineers who often served as my guides, this is certainly not the Internet you know. But it is most certainly the Internet you use. If you have received an email or loaded a web page already today—indeed, if you are receiving an email or loading a web page (or a book) right now—I can guarantee that you are touching these very real places. I can admit that the Internet is a strange landscape, but I insist that it is a landscape nonetheless—a “netscape,” I’d call it, if that word weren’t already taken. For all the breathless talk of the supreme placelesssness of our new digital age, when you pull back the curtain, the networks of the Internet are as fixed in real, physical places as any railroad or telephone system ever was.

I love this book so far, and if you’re interested in taking a really unique tour of the world of technology, and a tour of that technology as it exists throughout the physical world, I think you will, too.

Comments (1)

May 21, 2012

KnowledgeBlocks

Filed under: Ask 8cr!,Big Ideas,Book Reviews,Careers,Entrepreneurship,General Business,General Management,InBubbleWrap,Innovation,Internet,Leadership,Personal Development,Publishing Industry,Small Business,Technology,The Company,Thought Leaders,Training and Development — 800-CEO-READ @ 3:34 pm
Tweet

We’re very pleased to announce the official opening of KnowledgeBlocks, a subscription-based service and online resource that gives readers access to quality content and business resources, a way to save, organize, and customize the information that is important to them, and engages business authors and thought leaders to help solve business problems and build new knowledge.

Among the key features of the site, subscribers have access to the following:

  • Explorations: Every month we publish three business book explorations that examine a narrow subject within a broader business topic. Each begins with a featured book and then branches out in unexpected directions, introducing you to author insights via podcast or interview, other related must-reads, curated links, and brief analyses that will help you build your business knowledge.

  • Thinkers-in-Residence: This key feature of the site offers authors the opportunity to connect directly to a dedicated audience via webinar and a stand-alone page of author-contributed material such as Q&As, blocks, and featured books.
  • Giveaways: Continuing the weekly book giveaway tradition of our inBubbleWrap program, we will put the latest releases in the hands of a smart, dedicated, interested and influential business audience.

The site is being administered and curated by the immensely talented and capable Sally Haldorson, who has been with the company for 14 years and was the editor of The 100 Best Business Books of All Time, giving her a wealth of knowledge on the business genre that is hard to top.

We hope to see you over there.

 

Comments Off

February 29, 2012

The New Theseus and Novelty Minotaur

Filed under: Big Ideas,Book Reviews,Communication,Technology,Thought Leaders — dylan @ 1:44 pm
Tweet

Theseus was always in search of his next adventure, choosing to travel overland to meet his father in Athens so he could clear the road of its notorious monsters and villains (such as Procrustes, who business book readers may recognize from Nassim Nicholas Taleb’s Bed of Procrustes) rather than taking the safer sea route suggested by his grandfather. And when he learned that Athens was sending seven young men and seven women in war tribute each year to be devoured by the Minotaur—the half-bull, half man pet monster of the cruel King Minos of Crete—he decided he would be one of the fourteen to go, that he would try to rid the world of yet another monster.

Winifred Gallagher’s recently released New: Understanding Our Need for Novelty and Change, explains the tendencies each of us has (or lacks) for novelty and new experiences—or neophilia—and what those tendencies mean for each of us and our collective future. The author identifies three personality types—neophiliacs, neophiles, and neophones—which have three different levels of affinity for “the new.” Neophiliacs passionately, sometimes addictively pursue new technologies and experiences, while Neophobes actively avoid them, preferring to stick to the safety and known outcomes of their routine. Each of these extremes accounts for around 10 percent to 15 percent of the population, leaving most of us reading the book from the comfortable middle as neophiles—not scared of too much change nor bored by too little, neither first adapters nor Luddites.

The story of New is the story of human progress, and the first part of the book explores the origins and evolution of our neophilia. As Gallagher puts it: “As we’ve moved from the epoch of hunter-gatherers—the vast majority of our time as a species—to the agricultural, industrial, and information ages, our neophilia has changed and developed with us.” It’s a story given greater depth from recent advances in neuroscience and and increased understanding of how the brain functions—advances that are well documented and made easy-to-understand in the book. Early on, Gallagher helps us begin to view our brains less as an impartial data crunchers and more as surprise detectors, focusing on what’s new and different in the world around us, reacting to the dangers and opportunities presented. This has profound implications for how we understand the world, shapes our interactions with and reactions to it. As Gallagher explains it:

The main reason you’re drawn to the novel or surprising is that it can upset the safe, predictable status quo and the game plan you’ve based on it, perhaps even jeopardizing your survival. [...] To survive, you must be aroused by the new and different. To be efficient and productive, however, you must focus your finite mental energy and attention on those novel sights and sounds, thoughts and feelings that somehow matter and screen out the rest. Just as arousal alerts and orients you to new things, the complementary process of adaptation helps you filter out the unimportant ones.

This has been critically important not just for how we understand the world and evolve as a group, but for how we develop as individual personalities. So, the second part of the book focuses on our personal inclinations for novelty and what that means for us as individuals. Ms. Gallagher writes that “The tendency either to approach or avoid novelty is the most important stable behavioral difference among individuals in the same species, period.” But it is not just orientation to and adaption of novelty that is important, it is the adaption to and reorientation of perception, the ability to reinterpret, to find something unknown in what most assumed was already known, to find something novel in what has become commonplace. It is how we innovate in the arts, in the sciences, in business. Gallagher offers up the example of Einstein:

Einstein’s ability to interpret the same old math and science that his peers knew by heart in bold new ways testifies to his virtuosity in … neophilic, uninhibited, right-brain thinking. As [Oshin Vartanian, a psychologist at Defense Research and Development Canada-Toronto] says, “Novelty-seeking is talked about as if there’s a novel object out there somewhere that you find, but usually it’s the perceiver who has to interpret it as novel. Creative people can see things in a fresh way and produce new ideas because they can relax the usual perceptual and conceptual constraints that define entities.”

That holds true in every field and for almost every innovation. The author could have just as easily used the example of Steve Jobs in consumer technology, Pablo Picasso in the arts, or Bill James in baseball to illustrate her point. Each found new dimensions to explore in an established order, exploded preconceptions, and altered the fields they worked in (and the culture) forever.

Even here, though, in the exploration of psychology, human temperament and how individuals can shape the culture, there are stories of how the culture around us shapes our neophilia. One such example is illustrated by the fascinating etymology of words such as “curiosity” and “interesting.” Rarely used before, the words became more commonplace with the increased number of, and time for, “curiosities” and objects of “interest” during the the industrial revolution. These novelties became so commonplace that the lack of such distraction began to equal “boredom,” a term that didn’t appear in the English language until the later eighteenth century. Since then, boredom has gone from being viewed as an individual vice to the natural state of man, with a steady stream of new inventions and entertainments devised to feed our neophilia.

This brings us to third part of the book, which explores how our environment shapes our neophilia and what the digital information revolution is doing to it. Technology has gone from something that simply helps us cultivate and navigate the world to become a labyrinth of consumer choice and novelty that needs to be cultivated and navigated in its own right. The complexities range from information overload—we now have access to more information than we’ll ever need, want, or use at our literal fingertips every waking moment of our lives, and it can now take us hours just to check our mail everyday—to navigating a world we’re increasingly living online, creating a lot of “something’s gotta give” dilemmas.

The simplest one concerns a basic quality shared by all living things: responsiveness to the environment around you. As you know if you’ve had a run-in on the sidewalk or highway with someone who was engrossed in his or her wonder phone, you can’t live in a screen and the real world at the same time.

These seem like modern annoyances that come in tandem with modern conveniences, but at some point we have to reevaluate whether it’s all even convenient anymore—what with all the overload and distraction these devices are producing. And all the while it’s changing the way our brains are wired and societies are structured. We’re creating a new Minotaur, half man, half bull to navigate. Gallagher sums up the difficulty we now face.

The larger problem that underlies the pursuit of new things just because they’re new isn’t the waste of time and money per se but the fact that we’ve lost touch with neophilia’s purpose. This great gift isn’t meant to push us to buy stuff we don’t need or seek constant entertainment but to help us adapt to change, from the economy’s volatility to the climate crisis, and learn about and create useful new things. [...] Like the agricultural age’s plow and the industrial age’s steam engine, the information age’s electronics have changed the human experience as previous generations have known it. Just as we once focused our neophilia on advancing the ways of life enabled by farming, and then by powerful machines that mass-produced goods, we’re now concentrating it on processing and organizing all kinds of electronic data that are the foundations of our work and play. Like the upheavals that preceded it, this revolution is already propelling us into the next phase of our cultural if not quasibiological evolution. If we’re to make the best use of our neophilia in a new epoch of endless novelty, we must make conscious decisions to ensure that it’s working for us, rather than the other way around.

The bells and whistles can be incredibly invigorating, entertaining and even helpful, but it’s important to step away from time to time to make sure the technologies we adapt into our everyday lives serve their intended purpose—to help us stop the needless yearly sacrifice of Athenian youths to the man-beast Minotaur. Or as Gallagher more accurately and succinctly puts it:

Our capacity for handling new things is already being tested by an unprecedented explosion of them. Figuring out how to respond to this embarrassment of riches by becoming more productive rather than more distracted is easier if you understand a few basics of how and why you brain reacts to new things.

It is not that the digital revolution is inherently good or bad for us or our businesses—it’s not, or it’s both. Or it can be either depending on how we use it. It can distract us or make us more efficient. As Nicholas Carr writes in The Shallows, Douglas Rushkoff talks about in Program or Be Programmed, and Charles Duhigg will teach us in his upcoming book The Power of Habit, we have to be conscious of how we’re being conscious. We have to mindful of what we’re mindful of. We have to make a habit out of forming good habits. Add Winifred Gallagher to that important chorus of voices, and let’s hope their song is catchy enough to get stuck in people’s heads.

Before entering the Labyrinth to battle the Minotaur, King Minos’s daughter Ariadne became smitten with Theseus and his cause, and gave him a ball of thread so that he could find his way out again if he could indeed defeat the beast. In this book, our neophilia is our Theseus and Winifred Gallagher our Ariadne, showing us deep into the labyrinthine structure of our brains, our culture, and our technologies, helping us explode myths and misconceptions along the way, and unraveling just enough thread for us to find our way out again with a more complete understanding of ourselves and the moment we find ourselves in.

Comments Off

July 25, 2011

Google Reader

Filed under: Technology — dylan @ 3:36 pm
Tweet

We were discussing the new Google eReader via email here last week, when Roy replied with the following:

Big Shock: Roy has never used Google anything. I think it’s a government conspiracy. Happy Tuesday!

Now, I don’t know that Roy thinks it’s literally a government conspiracy, but I do know that he is concerned, as many are, about one company having that much knowledge of, access to, and control over our personal information—even if that company’s unofficial motto is “don’t be evil.” I use Google for many things, so they could potentially know a lot about me if they wanted to. And, while I’m somewhat wary of that, and worry about the issue of privacy in general online, I don’t think it’s a conspiracy to gather information on us. (Though, if it were a government conspiracy to do so, would that better or worse than if it were a corporate conspiracy? And what if it is a government conspiracy, but not of the United States government. What if it’s a conspiracy of the city council of Mountain View, California being led by Councilmember John Inks. We’re on to you, Inks!)

All that said, if Roy is concerned about Google’s effect on our privacy specifically, or culture in general, I think he is right in his decision not to use it. He’s just casting his vote. Pre-Internet, we mostly voted with our pocket books for businesses, charities, churches, etc. That was what determined our communities. Yes, there were generational movements in which people voted with their feet and collective voices on specific topics such as civil rights and women’s suffrage that were paradigm shifts in our history, and we’ve always gone to the polls to elect our representatives in government, but our everyday votes for which businesses to support with our hard-earned dollars was the driving force of our everyday lives and communities. With Google and so many other companies on the Internet, we’re now voting with our fingertips, with our behavior and usage online, and if one is wary of Google monopolizing our information or our online lives, the only way to vote against it is to not use it—not use their search engine or email, document or picture hosting, reader or calender. Or, if one doesn’t like Facebook’s privacy or copyright policies, the only way to not condone them is to leave Facebook.

Personally, I am more concerned about how the internet is affecting public knowledge in general, and my brain in particular. Nick Carr tackled these issues in his 2008 Atlantic article, Is Google Making Us Stupid? He addressed it further, quite brilliantly at book length, last year in The Shallows, and he touched upon the topic again recently after the release of a study in Science. From his post about how Google is creating Minds like sieves:

The study, “Google Effects on Memory: Cognitive Consequences of Having Information at Our Fingertips,” was conducted by three psychologists: Betsy Sparrow, of Columbia University; Jenny Liu, of the University of Wisconsin at Madison; and Daniel Wegner, of Harvard. They conducted a series of four experiments aimed at answering this question: Does our awareness of our ability to use Google to quickly find any fact or other bit of information influence the way our brains form memories? The answer, they discovered, is yes: “when people expect to have future access to information, they have lower rates of recall of the information itself and enhanced recall instead for where to access it.” The findings suggest, the researchers write, “that processes of human memory are adapting to the advent of new computing and communication technology.”

I’m not suggesting anyone stop using the great tools that Google provides. I’m not going to stop using Google anytime soon. In fact, even though I’m usually a late adopter of new technology and social networks, I’ve even been tinkering around with Google+ a bit. But I do think there are a lot of things to to consider when we bring new technologies into our lives—especially addictive technologies like television and social networking sites, and technologies we use as a mental crutch like search engines or Google maps. We should be mindful of what we’re adopting into our lives, how we’re doing so, and how it’s affecting us. Like everything in a democracy, the onus is on us to stay informed of the issues and cast our vote. And there are a great number of books on these topics, covering the nearly miraculous strides being made in information technology and some of the side effects of those advances. Some pertinent to the story of Google include:

  • Googled: The End of the World as We Know It by Ken Auletta, Penguin Press
  • What Would Google Do? by Jeff Jarvis, Collins Business
  • The Googlization of Everything: (And Why We Should Worry) by Siva Vaidhyanathan, University of California Press
  • In the Plex: How Google Thinks, Works, and Shapes Our Lives by Steven Levy, Simon & Schuster
  • The Master Switch: The Rise and Fall of Information Empires by Tim Wu, Knopf
  • The Filter Bubble: What the Internet Is Hiding from You by Eli Pariser, Penguin Press
  • The Numerati by Stephen Baker, Houghton Mifflin Harcourt

Just as we monitor the nutritional value of what we eat, we should remain vigilant in monitoring our intellectual intake. And, these books all look at the larger issues of how Google is affecting our lives and society, serving as the “nutritional facts” of our intellectual diets.

Comments Off

July 1, 2011

International Business Machines, Making the World Work Better

Filed under: Book Reviews,Technology — dylan @ 11:16 am
Tweet

Who knew that corporate history could be so beautiful? Just the name of the place, International Business Machines Corporation, makes it sound like a drab and soulless place, definitely gray. But IBM has a rich and colorful history, as the material they’ve been producing to celebrate their 100th year in existence makes abundantly clear.

Some of you may have seen the Errol Morris film They Were There online, which celebrates IBM’s centennial. (If you’re having a hard time placing the name, you may remember Morris from some of his previous work, such as A Brief History of Time and The Fog of War.) What you might not have seen yet is the gorgeous book IBM released last month, Making the World Work Better: The Ideas That Shaped a Century and a Company by Kevin Maney, Steve Hamm and Jeffrey M. O’Brien. And I don’t use the term “gorgeous” flippantly; this is a thoroughly good looking, well-thought out and wonderfully written book.

The book is split into three sections, with each author looking at different ways IBM has shaped our world over the past 100 years. “Pioneering the Science of Information” by Kevin Maney looks at how IBM changed the science and technology of the world, covering everything from the development of the bar code to the creation of “Watson,” the computer that beat the all-time Jeopardy champions earlier this year. “Reinventing the Modern Corporation” by Steve Hamm looks at a different Watson, Thomas Watson Sr., and his “intentional creation of culture.” It discusses how the culture and organizational structure he built and the values he instilled have shaped the company’s history and how it has influenced others. Hamm has fascinating stories to tell in this section, such as IBM’s integration of southern factories 11 years before the Civil Rights Act (done by Thomas Watson Jr. in the face of opposition from southern governors) and how it’s continuing to lead the way in corporate responsibility—not just in regard to their employees, but to the communities they operate in and the world as a whole. The final essay, from which the book takes its title, is “Making the World Work Better” by Jeffrey M. O’Brien. Whereas Maney’s essay describes how IBM’s technology has changed the world and Hamm’s details how the company’s beliefs have influenced it, O’Brien delves into how their model and the power of its ideas have, well, made the world work better.

So many of the topics covered and sentiments expressed in the book are inspirational, beginning with those expounded upon on the forward by Samuel J. Palmisano, the Chairman, President and CEO of IBM, in the book’s foreward. Speaking of Jeff O’Brien’s essay, Palmisano writes:

Looking at the advances over the past century, Jeff uncovers a simple, intuitive and powerful model of progress. Today, that model is being renewed by our technology-powered capacity to see, map and understand vast amounts of new data about every dimension of both nature and society, opening up ways to make our world literally work better. And yet, these stories argue that acting—actually changing the complex systems of our planet in lasting ways—relies most fundamentally not on data but on belief. Our learning depends on a prior faith in our capacity to learn—as Thomas Watson Sr. often said, to think.

The lead actor through these narratives is a collective enterprise based on the power of ideas—their economic power, their galvanizing and structuring power, their transformational power. These are the ideas that drive progress—and by progress, I mean building a world that is not only more prosperous, more sustainable and fairer, but also better able to continually transform itself; a world that learns.

Or, again, as Thomas Watson Sr. often said, to think. This book wouldn’t exist without Watson Sr., without the values and culture he instilled in the company, without his son Thomas Watson Jr. who carried on and furthered that vision. In that sense, this is not simply a corporate biography, but also a reminder of the power we as individuals have to shape history. Making the World Work Better is also a reminder that the companies we build are healthier when they concern themselves not only with corporate growth and influence, but corporate beliefs and responsibility, as well.

And it is wonderfully designed reminder, chock-full of interesting photos and illustrations of the company’s illustrious history. Here’s just a taste:



Happy 100th, International Business Machines!

Comments Off

November 18, 2010

Program or Be Programmed

Filed under: Big Ideas,Blog,Information Technology,Internet,Interviews,Technology — Jon @ 2:00 pm
Tweet

Douglas Rushkoff follows his full size, largely distributed Life, Inc. with an indie distributed, smaller book called Program or Be Programmed: Ten Commands for a Digital Age. The biggest difference though, is not the size or distribution — but that it may be his most powerful writing yet.

As technology increases, so does our willingness to be involved in it. I, for one, will never forget the first time my cell phone rang in public. This was the mid to late 90s. My wife began working at a new company selling large wireless phones. The company promised they would be “the next big thing.” But as an early adopter, when that phone rang and people realized what I had, it was more embarrassing than popular. Now, nearly everyone has one. How has this technology, for instance, changed how we think and work? From there, what about the internet and computers? What about media? Are we controlling the choices we make, or are we swept along with things?

These kinds of questions are the starting points of Rushkoff’s book. And his thoughts on these questions are profound, analyzing the situation via both current sociological insight, and ancient principles. It’s an important read.

Use this brief Q&A we exchanged today as reference, and be sure to pick up the book.

The attraction to technology is largely based on how we perceive it makes our lives easier. What do you see as the fundamental issue with that perception?

Technology creates more choice. Sometimes this is great, but sometimes it’s unnecessary or forced. Call-waiting is great, sure. But it forces a person to make a choice between the conversation he is having and the possibility of the other one he *could* be having. That’s great for medical emergencies, I suppose. But it puts the current conversation into a less fixed space, always under potential threat.

And all this increased choice would be fine if we were really allowed to choose. Can we choose not to answer emails from the boss or a client after office hours? Sometimes not. So life gets more complex, and often less fun. It’s definitely great for everyone else to be tied to these technologies. Everyone except ourselves.

The real attraction to these technologies, I feel, is the social possibility. We hardly experience it anymore, but there is still a great social potential with these tools.

With the internet, Nicholas Carr sees human cognition diminishing, while Clay Shirky sees a surplus. What are your thoughts about what computers are doing to our brains?

I care much less about what computers are doing to our brains than what we are doing to one another’s brains *through* computers. Computers are biased in certain ways, but it’s people and the programs they make that are either improving or rotting our brains.

So I think Shirky and Carr are both wrong, both too techno-determinist. In the short run, Carr is more right: we are using these tools to make ourselves simpler and stupider, while our machines become more intelligent and more complex. We immediately fill up Shirky’s “cognitive surplus” with more meaningless data processing. People do not have more time to think, and if a moment does arise, you can be sure Google Corp will be there to absorb it.

The answer, of course, is for people to begin to use these tools intentionally. But that would mean understanding what the tools can do and what they have been programmed to do. That’s why I wrote my book. Businesses are failing, schools are declining, even banks are going bust because they don’t understand the very basics of digital technology and culture. So I wrote a mercifully short 140 page book to get them over that hump. The few who do spend the hour to read it will experience all of this a whole lot differently. But it really takes that full hour. I couldn’t take people through it in less time -
but most feel they can’t afford even the hour – not without more of a guarantee that they’ll make a bunch of money within 90 days of closing the cover.

How is communicating with someone across the globe via technology “not real?” If the information exchanged is satisfactory, what’s missing?

Well I don’t know that it’s not real. It’s just not in person. So sex, for example (at least for me) works way better in person than over the net. Something about having the other person’s body within arm’s reach makes the act more intimate and more physical.

The same is true of other kinds of communication. 93% of human communication is non-verbal. 7% is the words. So most online forums really just recreate the sensation of Aspergers’, where we can’t process any social cues, and can’t determine the context of remarks. And even in video, we can’t really see what’s going on. Has their breathing moved into sync with my own? Are their irises getting bigger or smaller? Are they mirroring my posture? All of the subtle cues that tell us – our highly evolved brains – whether we are gaining or losing rapport are muted.

So sure, exchange data. How many cartons of widgets do we need to send to Utica? But don’t think you’re actually connecting the way you can in real life.

People used to rebel against “the system.” Is that even possible anymore?

Sure it is. Just don’t make every choice they’re offering. Pick none of the above. Try that for just a day or two and you’ll know what it is to be a rebel.

Short of becoming full blown programmers, what are some basic steps individuals can take to be more involved in how they use technology?

Yes of course. That’s why I wrote the book. I think that if people learn the ten very basic biases of digital media, they will be in a great position to use it intentionally rather than passively or haphazardly. Just learn the biases – is it biased towards close up or far away? What does it do to scale? How about openness? Once you understand these, you don’t really have to know how to program the machines. Then you can get on with programming society.

Comments (1)

November 17, 2010

The Master Switch & Internet Openness

Filed under: Big Ideas,Internet,Technology,Thought Leaders — Jack @ 2:13 pm
Tweet

It seems that every year when the “best of” lists start coming out, there is one title that makes me slap my forehead in a “huh? I never heard of that book” moment. Actually, I love that feeling. The idea that I can still be surprised in an area where I am supposed to excel is fun. The book this year was The Master Switch, The Rise and Fall of Information Empires by Tim Wu from Alfred A. Knopf.

The author relates how, historically, new information has started out as “open” and that, as it grows, it becomes “closed” by either monopoly or cartel. Examples like the telephone and radio are used to support the author’s claims, and here is why this is a concern:

“This oscillation of information industries between open and closed is so typical a phenomenon that I have given it a name “the Cycle.” And to understand why it occurs, we must discover how industries that traffic in information are naturally and historically different from those based on other commodities.

Such understanding, I submit, is far from an academic concern. For if the Cycle is not merely a pattern but an inevitability, the fact that the Internet, more than any technological wonder before it, has truly become the fabric of our lives means we are sooner or later in for a very jarring turn of history’s wheel. Though it’s a cliché to say so, we do have an information-based economy and society. Our past is one of far less reliance on information than we experience today, and that lesser reliance was served by several information industries at once. Our future, however, is almost certain to be an intensification of our present reality; greater and greater information dependence in every matter of life and work, and all that needed information increasingly traveling a single network we call the Internet. If the Internet, whose present openness has become a way of life, should prove as much a subject to the Cycle as every other information network before it, the practical consequences will be staggering. And already there are signs that the good old day of a completely open network are ending.”

Comments Off
Older Posts »




  • Categories
    • 100 Best (91)
    • Advertising (18)
    • Ask 8cr! (23)
    • Audio (120)
    • Author Pow Wow (2)
    • Bestsellers (8)
    • Big Ideas (168)
    • Blog (595)
    • Book Awards (100)
    • Book Reviews (217)
    • Careers (44)
    • ChangeThis (68)
    • Communication (81)
    • Current Events (87)
    • Customer Service (38)
    • Design (38)
    • Entrepreneurship (9)
    • Events (25)
    • Excerpts and Essays (338)
    • Fables (1)
    • Finance and Economics (89)
    • Friday Links (100)
    • General Business (193)
    • General Management (248)
    • Giveaway (1)
    • Global Business (78)
    • Guest Post (8)
    • History and Biographies (99)
    • Human Resources/Organizational Development (99)
    • In the Books (5)
    • InBubbleWrap (23)
    • Information Technology (69)
    • Innovation (117)
    • International Bestsellers (28)
    • Internet (23)
    • Interviews (17)
    • Jack Covert Selects (630)
    • Jack's Thoughts (38)
    • KnowledgeBlocks (5)
    • KnowledgeBlocks (2)
    • Leadership (170)
    • Lists (164)
    • Marketing (300)
    • Misc. (287)
    • New Releases (32)
    • Newsletter (2)
    • Personal Development (196)
    • Personal Finance and Investing (42)
    • Presentations (1)
    • Public Relations (7)
    • Publishing Industry (183)
    • Quotations (105)
    • Retail (19)
    • Safety, Health, and Wellness (14)
    • Sales (66)
    • Small Business (50)
    • Social Responsibilty (40)
    • Start-ups (78)
    • Strategy (93)
    • Technology (11)
    • The 100 Best (13)
    • The Company (140)
    • Thinker in Residence (6)
    • Thought Leaders (32)
    • Training and Development (12)
    • Uncategorized (604)
  • Meta
    • Log in
    • Entries RSS
    • Comments RSS
    • WordPress.org



 
800 CEO Read - Daily Blog - 100 Best Business Books -
© 800-CEO-READ (800)-236-7323