February 8, 2010

Stressed out?

Filed under: Blog, Safety, Health, and Wellness — Jon @ 3:05 pm

2009 was a challenging year, and the challenges haven’t stopped in 2010. In fact, we all are likely working even harder to dig ourselves out of last year, or maintain our solid standing in the current one. With that work, comes stress, and unless we manage that stress properly, our hearts will pay the price.

Dr. John M. Kennedy’s new book just came out. Titled, The 15 Minute Heart Cure: The Natural Way to Release Stress and Heal Your Heart in Just Minutes a Day, the book provides a preventative approach to managing stress, and taking care of your heart. This isn’t just a straight medical book; it’s written with the perspective of the business person in mind, and addresses common situations and issues those people have, and how to maintain health in light of them.

Below is an supplementary article to the book. Check them both out, and take it easy!

Healing the Heart of Corporate America:
A Cardiologist’s Prescription

By John M. Kennedy, M.D.

The Problem—Stress in the Workplace

With mounting pressures of the economic crisis and uncertainty about recovery, companies are forced to work efficiently and economically, often resulting in downsizing to protect the bottom line. Inevitably, working leaner, leads to increasing demands and responsibilities of the existing workforce which creates unwanted workplace stress.

And as companies require employees to do more with less, it’s no wonder 30% of my patients are feeling the rising pressures and increasing demands at work. Stories of rising health care premiums, lost pensions, and fear of being laid off when taking vacation are just some of the stories I hear on a regular basis. Unfortunately, if we fail to recognize stress, over time it can wreak havoc on our cardiovascular system. In fact, studies show how work stress increases the risk of a cardiac event.

For example, for a study performed in the UK, 10,000 British government workers with long term job stress were followed over a 12 year period. This study was the first to show that on-the-job stress could cause cardiovascular disease either by a direct result of stress or indirectly by leading stressed employees to adopt unhealthy lifestyles. The study found that those with chronic job stress had a 68% higher chance of having a heart attack, developing angina or dying from heart disease.

Data suggests workplace stress increases cardiovascular mortality, particularly for those who feel physically strained, and who feel there is little or no chance for promotion and career advancement. As a practicing cardiologist, I’m reminded daily of the negative impact stress has on the hearts of my patients, especially in these difficult financial times.

Work stress increases cardiac risk in two ways. First, stress hormones released by the “fight-or- flight” response increase blood pressure and heart rate as well as inflammation, and blood clotting, all of which elevate the risk for a cardiac event. Second, when stressed, we tend to adopt maladaptive behaviors such as physical inactivity, smoking and drinking which create the perfect storm for a cardiac event.

The mechanisms relating heart disease and stress are many and include increased vascular resistance (higher pressure in our arteries), enhanced platelet activity (thick, clot-prone blood), hypertension (high blood pressure), coronary vasospasm (blood flow-limiting constriction), inflammation, electrical instability (erratic heart beat) , and enhanced atherosclerosis (plaque build up in arteries).

What’s more, longitudinal studies show those with high workplace stress are more likely to develop blood cholesterol problems and increased body mass index. And increased body mass index is associated with the metabolic syndrome which is a cluster of signs, symptoms and diagnoses including high blood pressure, elevated cholesterol, blood sugar problems, and increased waist size—all known risk factors for cardiovascular disease.

In addition to jeopardizing health, stress leads to decreased company morale increased absenteeism, diminished productivity, employee turnover, and accidents which cost American business more than the annual total net profits of the Fortune 500 companies. And it’s estimated that US industry loses approximately 550 million workdays each year due to absenteeism further impacting profits.

I refer to these data as the “heart cold facts” which clearly demonstrate how heart disease and work stress are directly linked, and illustrate why now, more than ever before, companies need to maintain the health and wellness of their valued employees.

The Solution—Managing Stress in the Workplace

So, how can companies keep employees, their most important asset, healthy in such challenging times?
Well, despite all the doom and gloom, more and more data is emerging showing the effectiveness of stress management strategies in lowering cardiac risk. And not only does stress management appear to reduce the long-term chances of heart patients having another cardiac event, but a new analysis by Duke University Medical Center researchers and the American Psychological Association demonstrates that this approach also provides an immediate and significant cost savings. Moreover, the researchers found, the financial benefit of stress management was maintained over time.

Realizing the importance and value of employee health, progressive companies are investing in elaborate corporate wellness programs. Many include a variety of healthy lifestyle activities ranging from fitness memberships to online stress management and smoking cessation classes. A number of such programs have shown substantial cost savings.

Cardiologist’s Rx:

Although awareness and cost effectiveness of corporate wellness is appropriately increasing, programs using simple, accessible, stress relieving techniques that can be used on a daily basis, are few and far between.

After hearing thousands of stories of people stressing out at work and seeing the toll it takes on their hearts, I felt compelled to help employees reduce their stress in the workplace and I often tell my patients that lowering stress is as important as treating blood pressure, lowering cholesterol, treating blood sugar, and smoking cessation.

The reason it is so important to learn effective coping mechanisms is that when we ignore the signs of stress we’re less physically active and develop poor dietary habits. Conversely, when we are aware of our stressful triggers and learn to effectively cope with stress, we are more likely to exercise regularly and eat a balanced diet.

So I set out to develop a solution, and developed the BREATHE™ technique, a seven-step exercise that helps reduce stress and heal your heart. BREATHE™ combines two proven forms of relaxation—guided imagery and breath work—and puts a modern spin on ancient wisdom. Both of these techniques elicit the “relaxation response” which is opposite the “stress response”. When practiced regularly, like toning your muscles in the gym, you’ll develop a special neural network that will help you focus and find a sense of calm when faced with one of life’s unexpected stressful challenges.

B is for Begin: In order to develop a rhythm and routine, find the right time of day and a comfortable, quiet place to practice the meditation.

R is for Relax: Though it may seem counterintuitive, relaxation requires focused and conscious breathing. Try to clear all thoughts and concentrate only on your breath.

E is for Envision: I present special imagery exercises and give specific healing metaphors to help lower heart rate, blood pressure, and strengthen the immune system.

A is for Apply: “When reading through the guided imagery exercises and observing the accompanying art, imagine how the heart-healing images and metaphors can be applied and relate to a healthy heart.” By practicing each heart-healing metaphor regularly, they will be filed away in your memory bank, and become retrievable and accessible for high-stress situations.

T is for Treat: The BREATHE™ technique is a pleasurable and therapeutic exercise. Practicing regularly, like exercising in the gym, will foster feelings of elation and happiness.

H is for Heal: The goal of this technique is to unite neural networks that connect your heart and brain, decreasing blood pressure, enhancing immune response, and lowering pulse rate.

E is for End: Every effective exercise has a formal beginning and ending.

February 5, 2010

Friday Links

Filed under: Uncategorized — dylan @ 8:49 pm

➻ Today is the first birthday of what we call in the office “our book,” The 100 Best Business Books of All Time by Jack Covert and Todd Sattersten. Todd wrote a happy birthday post for the book, and I gave away the last of the 100 best books we have to give away today on inBubbleWrap.

➻ The new issue of Portfolio’s Business Beat is out. As usual, our dear Mr. Covert has his “Just Jack” corner. This month, he discusses Discovering the Soul of Service by Leonard Berry. You can read more about the other features of the latest Business Beat on The Portfolio Javelin.

➻ Kids these days… are apparently reading decent nonfiction. Superfreakonomics and What the Dog Saw both made The Chronicle of Higher Education’s bestseller list.

➻ Jeannie Bliss, author of I Love You More Than My Dog, has just launched a slick new website.

➻ Our friend Stacie of The Boswellians wants you to read more foreign literature, and I’d like to help her sway you. After asking us to “Imagine if we had never read the words of Gabriel Garcia Marquez, Albert Camus, Jorge Luis Borges, Anton Chekhov, Naguib Mahfouz, Vladimir Nabokov, Fyodor Dostoevsky, Isabel Allende, or Leo Tolstoy,” she points to the University of Rochester’s Three Percent project, a resource for international literature. It’s so named because that’s the percentage of books published in the U.S. translated from foreign languages—three. If you’re ever in Milwaukee, you should stop in at Boswell and see their international literature display. In fact, you should come to Milwaukee just to do so.

The Washington Post’s Short Stack had a great guest post recently from Ray C. Anderson, author of Confessions of a Radical Industrialist. In it, he wrote:

It must be sacrilege to challenge the great man, but Milton Friedman was wrong. A generation of business people has grown up believing and following his mantra, “Business exists to make a profit.”

Anderson then replaces that mantra with a new (not as catchy) one:

“Business makes a profit to exist, and must surely exist for some higher purpose,”

➻ If you’re reading this blog, chances are you’ve been following the Macmillan and Amazon kerfuffle. One of the greatest things to come out of it was the ad stating that Atul Gawande’s Checklist Manifesto is “Available at booksellers everywhere except Amazon.” (picture from GalleyCat, who did a wonderful job chronicling the fight blow-by-blow.) It is not only hilarious, but a very serious challenge to Amazon’s pricing model at the same exact time Apple is coming out with the iPad to challenge the Kindle. We haven’t talked about the iPad at all here. If you’re interested in it, I would highly suggest the discussion on last night’s episode of Charlie Rose.

➻ Why? Why not?


Elbowroom: Space the Final Frontier

Filed under: General Business — Tags: — Roy @ 9:52 am

The time has come for 800CEOREAD to move into their new space! It’s been a long time coming and we’re still trying out different things that work for us to get settled in nice and cozy like. Here’s a few pictures of what it’s like so far. It’s not the finished situation, yet, but it will give you an idea of the layout. It’s been a long wait – but we think it’s worth it! Happy Friday, everyone!

February 4, 2010

Twitter gifts

Filed under: Uncategorized — Sally @ 11:13 am

I’m torn about Twitter. Most days I struggle with what to add to our company Twitter account. While I can write a haiku at a drop of a hat, I blank out when trying to create potent 140 character messages. Partially because there seems to be some kind of retweeting competition (whoever gets the most retweets wins?) and that puts all the more pressure on tweeting–cleverly–only what is relevant. Of course these aren’t limitations for everyone; there are plenty of people who are very willing to tweet about their morning bagel or their latest pet peeve. And that’s cool too. Self-expression, obviously, is relative. And can be either funny or revelatory, depending on the skill of the “tweeter.” But to be honest, I find myself skimming rather than reading most, and wondering what the point is.

And then it happens. While skimming the tweets, something will jump out at me. This morning, @davidzinger wrote: Elizabeth Perry offers a 5 second tea break by looking at her drawing. I took the bait and clicked. And oh! I had started the day out exhausted from being up all night with my sick 4-year old, just longing for that first (and more) cup of coffee to give a little umph to my day. But all I really needed was looking at Elizabeth Perry’s drawings to totally change my mood. Her sketch-book drawings are minimalist, sometimes just a couple of lines artfully drawn, but they are also evocative and lovely. @davidzinger had given me a Twitter gift, one that deserves to be re-gifted. Enjoy!

Elizabeth Perry’s site, woolgathering, can be enjoyed here.

I particularly enjoyed her point of view with this drawing titled Folder, about which she writes: “Or mountain? I had some proofreading to do tonight, so it all depends on the point of view.”

February 3, 2010

“Do Cool Stuff that Lasts”

Filed under: Uncategorized — Sally @ 12:55 pm

There’s a new article today on Salon titled: Healthcare Reform Rock Star, featuring one of our favorite authors, Atul Gawande. Gawande is a staff writer for the New Yorker and author of The Checklist Manifesto: How to Get Things Right, and Better: A Surgeon’s Notes on Performance, books we copiously recommended. And his first book, Complications, garnered rave reviews.

Each of Gawande’s books, though stocked full with stories about the field of medicine, reach far beyond the anecdotal. Really, the ways that Gawande suggests we improve healthcare are applicable across industries. His books are really about work, about doing good work and doing work well. This article in Salon includes Gawande’s advice for healthcare reform (the political kind) but he also discusses why he focused on checklists in this latest work and it is a good example of just how pragmatic his advice is:

So why in the world would you write a book about checklists, of all things?

What we’re grappling with in reform or public health is immense complexity. We do 50 million operations a year in the U.S., with 150,000 deaths within 30 days. Five hundred thousand people are disabled, and half of those are avoidable. When we think about how we grapple with complexity, we’ve been using two solutions: super-specialization and technology. These haven’t been good enough. When I looked at how other worlds like aviation and construction grapple with complexity, I found checklists.

But checklists are also an admission of fallibility. It’s an admission that individuals aren’t the only thing that matter, that chains of people and processes matter. Further, it’s an admission that we can’t handle the complexity that’s coming at us. And I think that’s the case across lots of walks of life.

And it is the case. While it may seem like rote advice: life is complex; use checklist, Gawande is getting to something more important here which is evident in his statement that “checklists are also an admission of fallibility.” Whether it is due to feelings of responsibility or hubris, we often think we can handle more than we can, to the detriment of the people around us. Gawande does something similar in his book, Better, addressing “how doctors strive to close the gap between best intentions and best performance in the face of obstacles that sometimes seem insurmountable.” We may all set out to excel at our chosen professions, endeavor to do our best every day, but when lives (or our businesses or our families) are on the line, how do we actually match the work to those intentions?

At the end of the Salon article, Gawande is asked what he would like to be remembered as having accomplished. As a relatively young surgeon, and with a lot more to say no doubt about medicine and work, Gawande said, “I don’t know. My teams once asked me what our mission statement is. All I could come up with is to do cool stuff that lasts. That’s all I got.”

That too is a motto that transcends any field.

***

Read our Jack Covert Selects on The Checklist Manifesto here.

Read our review of Better, which was included in the “lost” The 100 Best Business Books of All Time chapter on Industry books which can be downloaded here.

Entrepreneur stories?

Filed under: Blog — Jon @ 10:32 am

Scott Gerber, columnist for Entrepreneur Magazine, has a book coming out on Wiley this year, titled, Never Get a Real Job, and is now in the process of collecting war stories from entrepreneurs – experiences they’ve had that were challenging, but helped shape how their businesses formed. Do you have a story? Watch Scott’s video below for instructions on how to submit. For those of you not yet fully in entrepreneur-land, keep an eye out for Scott’s book to learn some great tips on how to get there.

February 2, 2010

The More You Know

Filed under: Uncategorized — Sally @ 1:11 pm

“The More You Know” is a well-known public service campaign. “The more you know, the more you know” is a oft-used phrase touting the importance of learning, of having endless curiosity about the world. Todd Sattersten (our former president and continued friend of the company) wrote a new e-book, Fixed to Flexible, which offers everything you need to know about “cost, price, margin and the options available to the 21st century business.”

Whether you are a slash careerist trying to start-up your own online design company while remaining committed to your work as a lawyer, or you are a small-business owner trying to go toe-to-toe with some giants in your category, you already know that you must first structure your budget by estimating your costs and determining what to charge your customer. But what was once a pretty straightforward calculation has become far more complicated in the 21st century. Todd explains this shift well in his introduction:

Fifty years ago, most of your choices were fixed. There was one grocery store in town with two brands of flour. Your television had a dial with ample room on its face for the one of three networks you’d be watching that night. Go back a little further and you can find names like Rockefeller and Carnegie who amassed fortunes by controlling oil and steel options.

Now the baking aisle stocks dozens of types of flour from all-purpose to self-rising to the oxymoronic white-wheat. Your television now needs a second or even third electronic box to manage the hundreds of networks and to record what you can’t watch in person. And the lessons of steelmakers were picked up by software developers, but the story seems to be ending differently.

Fixed has been replaced with flexible. Control of a product category, distribution channel or branding message no longer exists. While this is being heralded as a boon for customers, companies have been slower to adapt to the new terrain. Companies with multi-national presence and individuals with multitudes of projects both need to create a new set of strategies.

Understanding how both technology and human progress has drastically reduced costs, understanding the role of free in garnering paying customers, and understanding your competitors’ moves in this Wild, Wild West of business is imperative to your success. Todd’s e-book is at once an instructive overview of the basics and a valuable deconstruction of the complexities of doing business in the 21st century. We heartily encourage you to download it, because, after all, the more you know, the more you know. And in this business climate, being aware of all the options is the first step in making the right choices.

February 1, 2010

We’re in Japan!

Filed under: Uncategorized — Sally @ 10:48 am

Two copies of the Japanese version of The 100 Best Business Books of All Time appeared at our offices on Friday. It’s both impressive and fun to look at.

We must give kudos to the Japanese publisher, Kodansha, for doing a wonderful job on the book. Both outside and inside, the book is a feast for the eyes from the striking textured yellow belly-band around the outside of the book to the inclusion of either Japanese or American book covers throughout.

Here is co-author, Todd Sattersten’s slideshow of the book and its insides, if you’d like to take a closer look.

The 100 Best now appears in a total of 9 different languages, including Chinese, Portuguese and Russian.

January 29, 2010

Friday Links

Filed under: Uncategorized — dylan @ 5:49 pm

I will not be mentioning the iPad in the links below. Moving on…

➻ Umair Haque’s The Generation M Manifesto on the Harvard Business Review website is rather old, but I hadn’t seen it, so maybe you haven’t either. Tip of the Hat to Tiny Gigantic for pointing me to it.

➻ If you’ve read Daniel Goleman’s Emotional Intelligence, you probably remember The Marshmallow Test. The experiment tests a person’s impulse control as a child and how it can predict future success, such as a significantly higher SAT scores. Sally tracked down an NPR video of the test, and then also a New Yorker article explaining the science.

➻ The Paper Cuts Book Review Podcast interviewed Atul Gawande, author of The Checklist Manifesto.

➻ The Daily Beast picked I.O.U.: Why Everyone Owes Everyone and No One Can Pay and The Hidden Brain: How Our Unconscious Minds Elect Presidents, Control Markets, Wage Wars, and Save Our Lives as two of this week’s “hot reads.” Find the reviews here: I.O.U. | The Hidden Brain

➻ The Society of Typographic Aficionados (SOTA) has come up with a great idea to help relief efforts in Haiti: Font Aid IV, a project uniting the typographic and design communities to design a collaborative font. To learn more or get involved, check Typophile.

➻ Hyper Modern Writing discussed virtual book signings with Jenny Greenleaf.

➻ Todd Sattersten reminds us That Ideas Need Air.

➻ GalleyCat did a good job of rounding up material Remembering Howard Zinn, Louis Auchincloss, and J.D. Salinger.

➻ The video below is great, and this one from Daytrotter is mindfeckingly fantastic.

January 28, 2010

Lucky or Smart on inBubbleWrap

Filed under: Uncategorized — dylan @ 4:09 pm

For those of you who haven’t been following along, we are still giving away free books on inBubbleWrap (and more regularly now that some of our larger, year-end projects are behind us). Today, we have one of the 100 best business books of all time, Lucky or Smart by Bo Peabody. It’s an easy-to-read 58 pages, an afternoon of business insight and inspiration. Head on over and win yourself a copy: inbubblewrap.com

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